Knowles Training Institute • Indonesia

Trade Show Staff Lunch Talk in Indonesia

A practical two-day programme to help trade show teams prepare booths, engage visitors, qualify prospects, communicate value and plan effective post-event follow-up.

  • Build capability
  • Solve real business challenges
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 full days
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs
Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionstwo-day course

Course at a glance

Lunch talk at a glance

A concise overview of this two-day Trade Show Staff Lunch Talk in Indonesia.

Course name Trade Show Staff Lunch Talk in Indonesia
Primary capability Visitor engagement, lead qualification and effective trade show booth conversations
Best for Exhibition booth staff, sales teams, marketing teams and event coordinators
Level Introductory; suitable for new and experienced booth staff
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days (one training session)
Other durations Extended workshops available only by separate arrangement
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Ask the organiser whether attendance confirmation is available

Quick facts

Key highlights at a glance.

Practical, real-world learningTools and techniques you can apply at work
Designed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Trade Show Staff Course?

A practical introduction to more confident, consistent conversations with trade show visitors.

This two-day course introduces essential behaviours for trade show booth staff: preparing clear messages, welcoming visitors, identifying their interests, presenting relevant solutions and recording next steps for follow-up. It is a concise introductory briefing.

UnderstandKey concepts and best practices
ApplyTools and techniques in real situations
ImproveTeam performance and business outcomes

Is this right for your team

Is this built for your team?

Ideal for staff who will represent their organisation at exhibitions, expos or industry events.

Ideal for teams who:
  • Prepare booth staff to welcome visitors confidently
  • Help sales and marketing teams ask qualifying questions
  • Communicate product benefits without overwhelming visitors
  • Improve lead capture and handover after an event
Another course may be better if:
  • Need a full multi-day sales or exhibition management course
  • Require advanced exhibition design or logistics planning
  • Expect a formal certification programme
  • Need extensive role-play coaching beyond a two-day programme
?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Address common booth-floor challenges that reduce visitor engagement and lead quality.

Visitors walk past the boothUse approachable greetings and clear opening questions to start conversations.
Staff give inconsistent messagesAgree on a concise explanation of your offer and its value.
Conversations lack directionAsk about visitor needs before presenting a solution.
Weak lead qualificationRecognise buying signals and identify useful follow-up details.
Unclear staff rolesCoordinate greeting, demonstrations and lead handover at the booth.
Missed post-event follow-upRecord next steps and pass leads to the right person promptly.

Tangible results

What will participants learn?

Practical takeaways suitable for a focused two-day course.

Stronger capabilityLearn the skills needed to thrive in the 21st century workplace.
Higher productivityIncrease employee productivity with tools you can use immediately.
Competitive insightUnderstand the skills competitive businesses are asking for.
New opportunitiesCreate business opportunities through the capacity your team gains. Work that once sat out of reach becomes something you can take on and win.
A future-ready teamBuild the mindset and skills needed for long-term success. Your people stay current as tools, business needs and expectations keep shifting.

Course objectives

By the end of this course, participants will be able to:

  1. Describe the responsibilities of effective trade show booth staff
  2. Prepare a concise, visitor-focused booth introduction
  3. Use professional body language and welcoming greetings
  4. Start conversations with relevant open-ended questions
  5. Identify visitor needs, interests and decision-making roles
  6. Explain key product or service benefits clearly
  7. Tailor a short message to different visitor priorities
  8. Recognise signals that indicate a promising lead
  9. Handle common visitor questions politely and accurately
  10. Record lead details with appropriate consent and care
  11. Agree on an appropriate next step before ending a conversation
  12. Coordinate timely follow-up with the sales or marketing team

A practical, step-by-step approach

The 2-day learning journey

Progress from exhibition preparation and visitor engagement to lead qualification, handover and post-event improvement.

1PrepareSet event objectives, allocate booth roles and rehearse core messages.
2EngageWelcome visitors and begin natural, professional conversations.
3QualifyDiscover visitor needs and assess fit using purposeful questions.
4DemonstrateExplain relevant benefits, handle questions and manage demonstrations.
5Follow upCapture leads accurately, agree next steps and review event results.

Detailed and practical

Inside the curriculum

Eight practical modules with booth-floor examples, paired exercises and realistic exhibition scenarios.

1Trade Show Planning and ObjectivesSet measurable exhibition goals, audience priorities and booth responsibilities.
5Booth Readiness and Professional PresencePrepare materials, staff handovers, visitor flow and a welcoming environment.
2Visitor Greetings and EngagementOpen conversations confidently and use positive body language.
6Discovery and Lead QualificationAsk effective questions and recognise visitor needs, urgency and fit.
3Product Messaging and DemonstrationsExplain solutions in visitor-friendly language and deliver concise demonstrations.
7Handling Questions and ObjectionsRespond accurately, manage difficult conversations and escalate when appropriate.
4Lead Capture and HandoverRecord consent-aware, useful lead details and agree clear ownership.
8Follow-Up and Event ImprovementPrioritise follow-ups, coordinate with sales and review event performance.
?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

A focused briefing with examples, short reflection activities and time for questions.

Interactive facilitationEngaging sessions led by experienced facilitators using discussion, activities and real examples.
Real-work scenariosApply concepts to relevant Indonesia workplace situations and industry examples.
Guided practiceHands-on exercises, templates and tools to build confidence and capability.
Group discussionLearn from different perspectives and share experiences across industries and roles.
Action planningTurn learning into real next steps with a practical action plan for your team.

Where these skills show up at work

Where these skills show up at work

Apply these skills during exhibitions, trade fairs, product showcases and industry events.

Exhibition booth greetingsMake visitors feel welcome and comfortable starting a conversation.
Product demonstrationsExplain key features in terms of visitor needs and benefits.
Lead qualificationIdentify promising enquiries and capture meaningful context.
Busy booth coordinationHand over visitors smoothly between sales and technical staff.
Industry networking eventsIntroduce the organisation clearly and build professional rapport.
Post-event follow-upGive sales teams useful notes and agreed next steps.

Who should join?

Who should join?

Suitable for booth representatives, sales and marketing staff, product demonstrators and event coordinators.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors, Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
OfficersOfficers and Programme Coordinators
AssistantsAssistants and Secretaries
All StaffTeam members across the organisation

Entry point and experience level

Entry point and experience level

No prior exhibition experience is required; the talk is also useful as a refresher for experienced staff.

No formal prerequisitesOpen to all, with no specific academic or technical requirements. A willingness to learn is all you need.
Foundation to intermediate levelDesigned for professionals with little to moderate experience. Content is practical, easy to follow and immediately applicable.
Suitable for cross-functional teamsBrings together participants from different functions and backgrounds. Optional customisation is available for advanced groups.

Course agenda

Your two-day agenda

Eight curriculum-aligned modules across two days, with practice activities and realistic booth scenarios.

Day 1 – Prepare and Engage VisitorsBuild booth readiness, visitor engagement and lead discovery skills
09:00 – 10:30Event objectives and booth rolesModule 1: Define audience, targets and staff responsibilities.
10:30 – 12:00Booth readiness and professional presenceModule 2: Prepare booth flow, materials and welcoming behaviours.
12:00 – 13:00Lunch break
13:00 – 14:30Visitor greetings and engagementModule 3: Practise opening lines and professional body language.
14:30 – 15:45Discovery and lead qualificationModule 4: Ask needs-based questions and identify high-value prospects.
15:45 – 17:00Day 1 role-play and debriefCombine Modules 1–4 in simulated booth conversations.
Day 2 – Convert Conversations into Follow-UpPractise demonstrations, objection handling, lead capture and event review
09:00 – 10:30Product messaging and demonstrationsModule 5: Link features to visitor needs and deliver short demonstrations.
10:30 – 12:00Handling questions and objectionsModule 6: Respond clearly, acknowledge concerns and escalate appropriately.
12:00 – 13:00Lunch break
13:00 – 14:30Lead capture and handoverModule 7: Record useful details and assign next steps.
14:30 – 15:45Follow-up and event improvementModule 8: Prioritise follow-up and evaluate event outcomes.
15:45 – 17:00Final trade show simulation and action planPractise the complete visitor journey and plan workplace application.

Delivery options

Flexible delivery, customisation and facilitation

Available as a focused two-day team briefing, delivered onsite or virtually by arrangement.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

Participants gain a concise checklist of behaviours to apply at their next trade show.

Session summaryA concise summary of the key trade show staff techniques, where provided.
Booth staff checklistA short reference for greetings, questions and follow-up steps, subject to the agreed package.
Digital resourcesUseful tools, checklists and additional reading materials (where applicable).
Course handoutsKey slides, models and summaries for easy reference.
Attendance confirmationPlease confirm whether an attendance document is included.
No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A cost-effective investment in your team’s capability. Group discounts are available for larger teams.

Course1 – 2 hours$679.97USD

A high-impact, focused session ideal for awareness and key insights.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practical skills in a shorter format.

Most PopularFull Day1 day$419.97USD

Our most popular option, combining depth and practical application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and real-world application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course
Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical, real-world learningTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Quick answers about the Trade Show Staff Lunch Talk in Indonesia.

1What are the benefits of corporate training?

Corporate training builds capability across your whole team at once, using your real challenges as the material. It is faster, more consistent and more cost-effective than sending people to public courses individually.

2Can you customise the course for our organisation?

Yes. All our corporate training programmes can be tailored to your industry, team objectives, and real workplace challenges.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bekasi and Bali.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard programme runs for 2 full days, with eight modules and practical exercises.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7What industries do you work with?

We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

8Are your trainers experienced practitioners?

Yes. Our facilitators combine professional training experience with hands-on industry backgrounds relevant to your sector.

9Do you provide course materials?

Course materials and practical activity resources can be confirmed with the provider when booking.

10Will participants receive a certificate?

Please confirm certificate arrangements with the training provider when booking.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Do you offer multi-course or annual training plans?

Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support do you provide after the training?

Participants leave with a practical action plan, and our team follows up to support application back at work.

17Can we include our own case studies or examples?

Yes. Using your real scenarios makes the learning far more relevant, and we actively encourage it.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

Explore more

Other popular corporate training in Indonesia

Explore our range of practical, high-impact courses designed for today’s business challenges.

Knowles Training Institute
Modern Leadership Skills

Lead a team with clarity, credibility and confidence in a changing workplace.

View course →

Knowles Training Institute
Emotional Intelligence

Read the room, manage reactions and build stronger working relationships.

View course →

Knowles Training Institute
Customer Service Skills

Handle customers, complaints and expectations with consistency and care.

View course →

Knowles Training Institute
Conversational AI

Apply AI tools and virtual assistants to real business tasks with confidence.

View course →

Knowles Training Institute
Time Management

Plan the day, protect focus and get the important work finished.

View course →

Knowles Training Institute
Innovation Skills

Generate better ideas and turn them into practical improvements at work.

View course →

Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar
Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build a stronger, future-ready team in Indonesia

Get a tailored proposal for your corporate training needs. Our team will advise on the best solution for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia