Knowles Training Institute  •  Indonesia

Creative Problem Solving Skills Course in Indonesia

Practical, private corporate training delivered in Indonesia — onsite, virtual or at an arranged venue.

  • Build capability
  • Solve real business challenges
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Creative Problem Solving Skills Course in Indonesia
Primary capability Frame challenges clearly, generate ideas, develop solutions and turn creative insights into practical action
Best for Managers, team leaders, executives, project teams, innovation teams and professionals involved in solving workplace challenges
Level Foundation to Advanced (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical, problem-solving-focused learningFrameworks and techniques you can apply to idea generation and problem solving
Developed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is Creative Problem Solving Skills programme?

A practical, outcome-focused training programme designed to help teams identify challenges, frame problems, generate ideas, evaluate options and develop workable solutions in real work situations.

Creative Problem Solving Skills programme helps teams translate strategy into a connected set of strengths, ideas, possibilities and action commitments across individual, team, organisational and stakeholder ideas and possibilities.

UnderstandCreative Problem Solving Skills concepts and best practices

ApplyCreative Problem Solving tools in real situations

ImproveChallenge clarity and alignment and business outcomes

Is this right for your team

Is this built for your team?

This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Need a clearer way to generate many ideas and turn the strongest ones into action
  • Are looking for a private, tailored training experience
  • Need practical Creative Problem Solving examples suited to your organisation
  • Want productive brainstorming questions and evidence that support decisions and creative problem-solving
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need specialist financial, accounting or software certification
  • Your immediate need is a narrow technical system implementation
  • You are primarily looking for an external strategy consultancy rather than team capability building

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common challenges into opportunities. This course helps address the real issues teams face in today’s workplace.

Too few ideas are turned into practical actionsTurn ideas into clear solution options, priorities and implementation actions.
Too many ideas without a clear way to group and prioritise themCreate focus by grouping ideas, evaluating options and setting solution priorities.
Limited cross-functional idea sharingClarify how different functions contribute perspectives, constraints and solution ideas.
Limited ownership of selected ideas and next stepsCreate clearer accountability for selected solutions, owners, milestones and next steps.
Limited attention to ideas and possibilitiesBroaden attention to root causes, user needs, constraints, opportunities and possible improvements.
Weak follow-through after idea-generation sessionsConnect problem-solving indicators to initiatives, review cycles and action plans.

Tangible results

What outcomes will participants achieve?

Practical learning. Measurable impact. Participants leave with the skills, confidence and tools to make a real difference at work.

Clearer problem framing and solution prioritiesFrame complex challenges into clear, actionable problem statements.
Better brainstorming conversationsUse questioning, observation and evidence to clarify causes, needs and opportunities.
Flexible, solution-focused thinkingExplore multiple perspectives, assumptions, constraints and evidence when developing solutions.
Stronger solution-to-action focusConnect selected solutions to owners, actions, resources and implementation priorities.
A creative problem-solving and collaborative improvement mindsetBuild a shared approach to testing solutions, learning from results and improving actions as conditions change.

Course objectives

By the end of this course, participants will be able to:

  1. Explain the purpose, principles and structure of effective brainstorming
  2. Distinguish discovery themes, dreams, designs and action commitments
  3. Use the structured brainstorming cycle to move from positive experiences to shared possibilities and action
  4. Identify problem themes, constraints and evidence that can inform creative problem-solving
  5. Identify themes, needs and opportunities for creative problem-solving
  6. Develop practical concepts, evaluation criteria and next steps for selected ideas
  7. Align initiatives with shared ideas and idea-generation priorities
  8. Connect selected ideas to user needs, constraints and desired outcomes
  9. Use creative problem-solving logic to connect strengths, aspirations and actions
  10. Facilitate Creative Problem Solving discussions across teams and functions
  11. Analyse generated ideas and evaluation information to identify priorities and actions
  12. Apply Creative Problem Solving principles to a practical organisational case

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to build knowledge, apply skills and create real momentum for change.

1PrepareExplore the purpose, principles and stages of Creative Problem Solving.
2DiagnoseExplore existing strengths, stories and opportunities through productive brainstorming questions.
3PractiseGenerate, develop and evaluate solution ideas through guided Creative Problem Solving exercises.
4ApplyApply the framework to a realistic organisational strategy case.
5ImproveCreate a practical brainstorming action plan and follow-up rhythm.

Detailed and practical

Inside the curriculum

Eight focused modules combining expert insight, practical tools and real-world application.

1Creative Problem Solving FoundationsPurpose, principles, challenge framing, divergent thinking and convergent thinking.
5Problem Definition, Questions and Insight StatementsUsing focused questions, evidence and insight statements
2Define the Challenge and Desired OutcomesTurning problem insights into clear solution opportunities
6Solution Selection and Implementation CommitmentsDeveloping selected solutions into practical actions, owners, resources and next steps
3Core Creative Problem Solving Principles and PerspectivesDivergent thinking, convergent thinking, psychological safety, participation and practical solution development
7Creative Problem Solving Development and Collaborative AlignmentBuilding a practical brainstorming process and aligning it across teams
4The Creative Problem Solving Cycle: Prepare, Generate, Develop and PrioritiseConnecting ideas, evaluation criteria and collaborative actions
8Reflection, Learning and Sustaining Positive ChangeUsing reflection and learning to sustain creative problem-solving and shared commitments

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help your team frame challenges, generate options, evaluate solutions and execute improvements with confidence.

Interactive problem-solving facilitationFacilitated discussion, exercises and examples make the problem-solving process easier to apply.
Real organisational problem-solving scenariosApply brainstorming concepts to realistic organisational challenges and improvement situations.
Guided solution-development practiceHands-on exercises, templates and examples to build practical brainstorming capability.
Cross-functional problem-solving dialogueShare perspectives from different functions, clarify constraints and develop solutions together.
Solution action planningTurn learning into next steps for solution testing, reflection and implementation.

Where Creative Problem Solving Skills show up at work

Where Creative Problem Solving Skills show up at work

Practical strategy and performance skills that support decision-making across the organisation.

Challenge clarity and alignmentConnect team perspectives and ideas to the problem, users, constraints and desired outcomes.
Stakeholder perspectivesExplore stakeholder strengths, needs and new possibilities through productive brainstorming questions.
Reflection, testing and learningUse reflection and testing conversations to identify what worked and how solutions can be improved.
Solution implementationConnect projects and initiatives to selected solutions and desired outcomes.
Leadership and collaborationSupport leaders with structured dialogue, shared ownership and action conversations.
Evidence-informed problem solvingUse observations, evidence, user feedback and reflection to inform solution decisions and action.

Who should join?

Who should join?

Developed for professionals who lead or contribute to organisational change and want a practical way to frame challenges, generate solutions and turn ideas into action.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors and Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
Strategy & Performance OfficersStrategy, Planning and Programme Strategy & Performance Officers
Analysts & CoordinatorsBusiness, Planning and Performance Coordinators
Cross-functional teamsTeam members involved in strategy and performance

Entry point and experience level

Entry point and experience level

A flexible programme that welcomes participants from different functions and can be tailored to your organisation’s culture, strengths, opportunities and desired outcomes.

No formal prerequisitesNo specific academic qualification is required. Participants should be familiar with their team or organisation’s objectives and performance priorities.
Foundation to intermediate levelSuitable for participants with limited to moderate Creative Problem Solving experience. Content progresses from foundations to practical design and review.
Suitable for cross-functional teamsSuitable for cross-functional groups because effective problem solving benefits from diverse perspectives, participation and shared ownership.

Course agenda

Your two-day agenda

A practical two-day programme that moves from brainstorming foundations through idea generation, development, prioritisation, application and review.

Day 1 – From Challenges to Practical SolutionsFrameworks, perspectives and practical Creative Problem Solving application
09:00 – 10:30Welcome, introductions and course overviewSetting the creative problem-solving and collaborative improvement context
10:30 – 12:00Module 1: Creative Problem Solving FoundationsPurpose, structure, perspectives and creative problem-solving and collaborative improvement
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Define the Challenge and Desired OutcomesUnderstanding common problem-solving traps and improving the process
14:30 – 15:45Module 3: The Four PerspectivesHow people and teams understand challenges, needs and solution opportunities
15:45 – 17:00Module 4: The Creative Problem Solving Cycle: Prepare, Generate, Develop and PrioritiseMove from strengths and stories toward shared possibilities and action

Day 2 – From Positive Develop to Sustained ActionDevelop, alignment and practical application
09:00 – 10:30Module 5: Problem Definition, Questions and Insight StatementsPrograms and apps that promote productivity
10:30 – 12:00Module 6: Solution Selection and Implementation CommitmentsTools that minimise time-consuming work
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Creative Problem Solving Development and Collaborative AlignmentA checklist for 21st century capacity
14:30 – 15:45Module 8: Addressing Gaps & Best PracticesClose capability gaps and apply best practice
15:45 – 17:00Solution action planning and next stepsPersonal and organisational commitments for creative problem-solving

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. All programmes can be tailored to your organisation’s needs.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

High-quality resources to reinforce learning and support practical application back at work.

Learner’s guideA comprehensive guide with key concepts, tools and references.
Course workbookPractical exercises, templates and worksheets to apply during and after the course.
Digital resourcesUseful tools, checklists and additional reading materials (where applicable).
Course handoutsKey slides, models and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and practical discussion, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A practical investment in creative problem-solving, innovation and collaborative improvement capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A focused session introducing the Creative Problem Solving framework, stages and practical applications.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practise selected brainstorming tools in a shorter format.

Most PopularFull Day1 day$419.97USD

A fuller programme combining challenge framing, idea-generation exercises, solution evaluation and application.

2 Day2 days$569.97USD

A comprehensive programme with deeper practice, cross-functional discussion and brainstorming application.

Request a customised quotationGet a tailored proposal for your team, including the appropriate delivery format and group pricing.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedCreative Problem Solving Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical, problem-solving-focused learningTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1What are the benefits of Creative Problem Solving Skills training?

Creative Problem Solving Skills training gives a team a shared language for strategy, strengths, ideas, possibilities and action commitments, using your organisation’s real priorities as the learning context.

2Can you customise the course for our organisation?

Yes. All our corporate training programmes can be tailored to your industry, team objectives, and real workplace challenges.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang and Makassar.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7What industries can use Creative Problem Solving?

The framework can be applied across many sectors, including government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

8Are your trainers experienced practitioners?

Yes. Our facilitators combine professional training experience with hands-on industry backgrounds relevant to your sector.

9Do you provide Creative Problem Solving course materials?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

10Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Do you offer multi-course or annual training plans?

Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support is available after the training?

Participants leave with a practical brainstorming action plan, and the agreed follow-up approach can support application back at work.

17Can we use our own strategy and performance examples?

Yes. Your real problems, customer needs, process challenges and improvement opportunities can be used as discussion and exercise material where appropriate.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build stronger creative problem-solving and collaborative improvement capability in Indonesia

Get a tailored proposal for your Creative Problem Solving Skills training needs. Our team will advise on the most suitable format for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia