Knowles Training Institute  •  Indonesia

Non-Verbal Communication Course in Indonesia

Practical corporate training that helps teams strengthen body language, facial expression, tone and presence for clearer, more confident workplace interactions — onsite, virtual or at an arranged venue.

  • Build non-verbal communication capability
  • Improve everyday workplace interactions
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Non-Verbal Communication Course in Indonesia
Primary capability Build practical body language, facial expression, tone and presence skills for everyday workplace situations.
Best for Professionals, managers, team leaders and client-facing staff
Level Foundation to Advanced (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical non-verbal communication skillsTools and techniques you can apply in relevant workplace situations
Designed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Non-Verbal Communication programme?

A practical, outcome-focused training programme designed to help teams build knowledge, apply tools and improve performance in real work situations.

The Non-Verbal Communication programme equips your team with practical frameworks, techniques and habits to handle relevant workplace situations with greater clarity and purpose.

UnderstandCore non-verbal communication principles and best practices

ApplyNon-Verbal Communication tools and techniques in real situations

ImproveStronger working relationships and clearer workplace outcomes

Is this right for your team

Is this built for your team?

This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Need stronger non-verbal communication skills in everyday work
  • Want a private, tailored training experience
  • Handle workplace situations where non-verbal communication matters
  • Value practical tools that can be used immediately
Another course may be better if:
  • Are looking for public, open-enrolment training
  • Need a specialist technical certification
  • Need a different specialist capability rather than non-verbal communication
  • Are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best non-verbal communication training solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common non-verbal communication challenges into clearer conversations, better coordination and more consistent workplace interactions.

Mixed verbal and non-verbal signalsAlign posture, facial expression, tone and words so the intended message is clearer.
Poor professional presenceUse purposeful posture, eye contact and vocal delivery appropriate to the situation.
Misreading reactionsNotice observable cues without jumping to unsupported conclusions.
Low engagement in conversationsUse attention, expression and responsive body language to support dialogue.
Virtual communication challengesAdapt visible and vocal signals for online meetings and calls.
Inconsistent presentation deliveryCoordinate voice, movement and visual presence to reinforce key messages.

Tangible results

What outcomes will participants achieve?

Practical learning. Measurable impact. Participants leave with the skills, confidence and tools to apply non-verbal communication techniques at work.

Greater non-verbal awarenessRecognise common non-verbal signals and their workplace impact.
More consistent presenceUse posture, facial expression and voice more intentionally.
Better observationNotice relevant cues while avoiding assumptions about what they mean.
Stronger virtual presenceAdapt non-verbal communication for video calls and online meetings.
More credible deliveryAlign verbal content with tone and visible behaviour.

Course objectives

By the end of this course, participants will be able to:

  1. Identify the core principles of non-verbal communication
  2. Recognise common non-verbal communication challenges in workplace situations
  3. Apply practical non-verbal communication techniques to realistic scenarios
  4. Assess personal strengths and development areas related to non-verbal communication
  5. Use clear communication approaches relevant to non-verbal communication situations
  6. Adapt techniques for different workplace roles and contexts
  7. Practise responding to challenging non-verbal communication situations constructively
  8. Structure conversations and actions around clear outcomes
  9. Choose appropriate approaches for different stakeholders
  10. Apply non-verbal communication tools to realistic workplace examples
  11. Create a practical action plan for continued improvement
  12. Identify ways to reinforce the learning after the programme

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to build knowledge, apply skills and create real momentum for change.

1DiscoverUnderstand non-verbal communication and recognise its workplace impact.
2ObserveIdentify barriers, habits and situations that affect non-verbal communication.
3PractisePractise non-verbal communication techniques through guided exercises.
4ApplyApply non-verbal communication skills to realistic workplace scenarios.
5ImproveCreate an action plan to sustain non-verbal communication improvements after the course.

Detailed and practical

Inside the curriculum

Eight focused modules combining practical non-verbal communication principles, guided practice and workplace application.

1Non-Verbal Communication FoundationsPractical concepts, techniques and workplace application for non-verbal communication.
5Posture and Professional PresencePractical concepts, techniques and workplace application for non-verbal communication.
2Facial Expression and Eye ContactPractical concepts, techniques and workplace application for non-verbal communication.
6Voice, Tone and PacePractical concepts, techniques and workplace application for non-verbal communication.
3Reading Non-Verbal CuesPractical concepts, techniques and workplace application for non-verbal communication.
7Non-Verbal Communication in MeetingsPractical concepts, techniques and workplace application for non-verbal communication.
4Virtual Non-Verbal CommunicationPractical concepts, techniques and workplace application for non-verbal communication.
8Personal Communication Presence PlanPractical concepts, techniques and workplace application for non-verbal communication.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help your team apply non-verbal communication skills with confidence.

Interactive practiceFacilitated discussions, paired activities and realistic non-verbal communication examples make each technique practical.
Real-work scenariosPractise non-verbal communication techniques using relevant workplace situations.
Guided practiceUse structured exercises, templates and tools to build confidence in non-verbal communication.
Group discussion and reflectionCompare approaches, identify challenges and learn from different workplace perspectives.
Personal action planningTurn non-verbal communication learning into specific next steps to practise after the programme.

Where these skills show up at work

Where these skills show up at work

Practical non-verbal communication skills that support clearer work, stronger relationships and smoother coordination.

PresentationsApply non-verbal communication techniques effectively in presentations.
MeetingsApply non-verbal communication techniques effectively in meetings.
Client interactionsApply non-verbal communication techniques effectively in client interactions.
InterviewsApply non-verbal communication techniques effectively in interviews.
Virtual meetingsApply non-verbal communication techniques effectively in virtual meetings.
Difficult conversationsApply non-verbal communication techniques effectively in difficult conversations.

Who should join?

Who should join?

Designed for professionals across roles and industries who want to strengthen non-verbal communication skills and apply them more effectively at work.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors, Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
OfficersOfficers and Programme Coordinators
AssistantsAssistants and Secretaries
All StaffTeam members across the organisation

Entry point and experience level

Entry point and experience level

A flexible programme suitable for participants with different responsibilities and experience levels who want to strengthen non-verbal communication.

No formal prerequisitesOpen to all, with no specific academic or technical requirements. A willingness to practise non-verbal communication skills is all you need.
Foundation to intermediate levelSuitable for professionals at foundation to intermediate level, with practical non-verbal communication techniques that can be applied immediately.
Suitable for cross-functional teamsWorks well for mixed-function groups and can be customised for advanced teams or specific non-verbal communication challenges.

Course agenda

Your two-day agenda

A practical two-day programme that builds non-verbal communication foundations before moving into realistic workplace scenarios and application.

Day 1 – Non-Verbal Communication FoundationsCore principles, techniques and workplace application
09:00 – 10:30Welcome, introductions and non-verbal communication goalsIdentify common non-verbal communication challenges and workplace objectives
10:30 – 12:00Module 1: Non-Verbal Communication FoundationsCore concepts and practical foundations
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Why Update Your SkillsetModule 2: Posture and Professional Presence
14:30 – 15:45Key techniques and workplace practiceModule 3: Facial Expression and Eye Contact
15:45 – 17:00Guided practice and realistic examplesModule 4: Voice, Tone and Pace

Apply techniques to relevant situationsDay 2 – Applying Non-Verbal Communication
09:00 – 10:30Practice across teams, stakeholders and workplace scenariosModule 5: Reading Non-Verbal Cues
10:30 – 12:00Apply the approach to realistic situationsModule 6: Non-Verbal Communication in Meetings
12:00 – 13:00Practise communication and decision-making in context
13:00 – 14:30Lunch breakA checklist for 21st century capacity
14:30 – 15:45Module 7: Virtual Non-Verbal CommunicationUse the skills across workplace roles and situations
15:45 – 17:00Module 8: Personal Communication Presence PlanApply the learning and build a practical improvement plan

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. The non-verbal communication content, examples and practice activities can be tailored to your organisation’s needs.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption while keeping non-verbal communication practice relevant.

Virtual deliveryLive online, anywhere

An interactive virtual experience focused on practical non-verbal communication application, delivered via a secure platform.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise non-verbal communication examples, exercises and scenarios to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from non-verbal communication content to delivery.Customised Training Request a Consultation

Learning resources

What each participant takes away

High-quality resources to reinforce non-verbal communication learning and support practical application back at work.

Learner’s guideA practical guide covering non-verbal communication principles, techniques and references.
Course workbookExercises, templates and worksheets for practising non-verbal communication skills during and after the course.
Digital resourcesUseful non-verbal communication checklists, practice tools and additional reading materials (where applicable).
Course handoutsKey slides, models and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A practical investment in stronger non-verbal communication capability, workplace relationships and day-to-day effectiveness. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A focused session introducing practical non-verbal communication principles and immediately useful techniques.

Half DayUp to 4 hours$259.97USD

Build core non-verbal communication skills through concise explanations and guided practice.

Most PopularFull Day1 day$419.97USD

A balanced format combining non-verbal communication principles, practice and workplace application.

2 Day2 days$569.97USD

A comprehensive format with more practice, discussion, feedback and real-world non-verbal communication application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact non-verbal communication training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical non-verbal communication skillsTools and techniques you can apply immediately to relevant workplace situations.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

11 What are the benefits of non-verbal communication training?

Corporate training develops shared non-verbal communication habits across a team and can use real workplace situations as practice material.

22 Can you customise the non-verbal communication course for our organisation?

Yes. Non-Verbal Communication can be tailored to your industry, team objectives and real workplace challenges.

33 Do you offer onsite non-verbal communication training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, with examples adapted to your non-verbal communication objectives.

44 What is the typical group size for the non-verbal communication course?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

55 How long is a standard non-verbal communication course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

66 Can you deliver non-verbal communication training virtually?

Yes. We offer onsite, virtual or blended delivery depending on your non-verbal communication needs.

77 What industries can use non-verbal communication skills?

Non-Verbal Communication skills can support teams across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

88 Are your trainers experienced in non-verbal communication?

Yes. Our facilitators combine professional training experience with practical workplace knowledge relevant to non-verbal communication challenges.

99 Do you provide non-verbal communication course materials?

Every participant receives a learner’s guide, course workbook, digital resources and handouts aligned to the non-verbal communication focus.

1010 Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

1111 How far in advance should we book non-verbal communication training?

We recommend three to four weeks, allowing time for needs discussion and non-verbal communication customisation. Shorter timelines may also be possible.

1212 Can you help us identify whether non-verbal communication is the right course?

Yes. Tell us your goals and challenges and we can help determine whether non-verbal communication training is the right fit.

1313 Do you offer multi-course or annual training plans that include non-verbal communication?

Yes. We can build annual learning roadmaps and multi-course programmes that include non-verbal communication development.

1414 What is the investment for a corporate non-verbal communication programme?

Fees depend on the course, participant count and delivery mode. Contact us for a customised proposal based on your non-verbal communication needs.

1515 Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

1616 What support do you provide after non-verbal communication training?

Participants leave with a practical action plan, and our team follows up to support application of non-verbal communication skills at work.

1717 Can we include our own non-verbal communication case studies or examples?

Yes. Using your real non-verbal communication scenarios makes the learning more relevant, and we actively encourage it.

1818 Do you conduct a training needs analysis for non-verbal communication?

Yes. We can run a short needs analysis before the programme to sharpen the non-verbal communication objectives and tailor the content.

1919 How do we get started with non-verbal communication training?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored non-verbal communication proposal.

2020 Who can we speak to for a detailed non-verbal communication proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion about your non-verbal communication requirements.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build stronger non-verbal communication capability across your team in Indonesia

Get a tailored proposal for Non-Verbal Communication training. Our team will advise on the right format, duration and delivery approach for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia