Knowles Training Institute  •  Indonesia

Mindfulness in Communication Course in Indonesia

Practical, private corporate training that helps professionals communicate with greater awareness, listen with intention and respond thoughtfully in workplace situations across Indonesia.

  • Build communication awareness
  • Improve communication quality
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Mindfulness in Communication Course in Indonesia
Primary capability Build practical mindfulness, listening and communication skills for professional workplace interactions
Best for Professionals, managers, team leaders and staff who communicate regularly at work
Level Foundation to Intermediate (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Mindful communication practiceAwareness, listening and response techniques
Designed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Mindfulness in Communication programme?

A practical, outcome-focused training programme designed to help teams build knowledge, apply tools and improve performance in real work situations.

The Mindfulness in Communication programme equips professionals with practical ways to stay present, listen attentively, manage reactions, communicate clearly, maintain boundaries and respond thoughtfully in workplace interactions.

UnderstandCore mindfulness and communication principles

ConnectListening, awareness and response techniques

Follow throughClearer workplace communication and relationships

Is this right for your team

Is this built for your team?

This course is useful for teams that need to communicate with greater awareness, listen well, manage reactions and build stronger workplace relationships.

Ideal for teams who:
  • Want to communicate with greater presence and awareness in workplace situations
  • Want a private, tailored training experience for their team
  • Need practical communication guidance for Indonesia-based teams
  • Value practical listening, awareness and response tools
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need a highly technical or specialist certification
  • Your team is not yet ready for this level of training
  • You are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common communication challenges into more thoughtful, focused interactions and stronger working relationships.

Reactive communication habitsUse awareness and intentional communication to choose words, tone and timing more effectively.
Listening without full attentionHelp participants stay present, listen fully and reduce premature reactions during conversations.
Unclear tone in digital communicationApply mindful pauses, clear wording and appropriate tone across email, messaging and other digital channels.
Emotion-driven responsesCreate space between a trigger and a response so communication remains constructive and professional.
Difficulty understanding perspectivesUse attentive listening, empathy and thoughtful questions to understand different perspectives.
Communication without clear intentionClarify the purpose of important conversations and choose responses that support the intended outcome.

Tangible results

What outcomes will participants achieve?

Practical learning. Participants leave with simple awareness, listening and response techniques they can use in everyday workplace communication.

More intentional communicationPause, choose words carefully and communicate with greater intention in everyday interactions.
More attentive listeningStay present, listen without rushing to respond and recognise what others are communicating.
Greater emotional awarenessNotice personal reactions, emotional cues and communication patterns before responding.
Thoughtful responsesChoose responses that are clear, respectful and aligned with the purpose of the conversation.
Sustainable communication habitsUse practical mindfulness and communication routines across meetings, messages and challenging interactions.

Course objectives

By the end of this course, participants will be able to:

  1. Identify behaviours that support mindful, respectful and purposeful communication
  2. Understand how attention, presence and listening influence workplace communication
  3. Use practical techniques to listen, pause and respond thoughtfully
  4. Recognise communication habits that can weaken trust, clarity or professional credibility
  5. Identify personal communication patterns and areas for improvement
  6. Apply mindful communication principles across in-person and digital settings
  7. Use attentive listening, questions and empathy appropriately
  8. Prepare for important conversations with clear communication intentions
  9. Use mindful pauses and clear wording in digital communication
  10. Build consistent communication habits across relevant team roles
  11. Evaluate communication situations and choose an appropriate response
  12. Create a practical personal mindful communication action plan

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey that moves from mindfulness foundations to attentive listening, thoughtful responses and practical workplace application.

1UnderstandExplore mindfulness in communication and what it means to be present and intentional at work.
2PreparePrepare for important conversations by identifying triggers, intentions and desired outcomes.
3PractisePractise mindful listening, pausing, questioning and responding through guided exercises.
4ConnectApply mindful communication techniques to meetings, feedback, conflict and digital scenarios.
5Follow throughCreate practical communication routines and a personal action plan for continued practice.

Detailed and practical

Inside the curriculum

Eight focused modules combining mindfulness principles, communication tools and realistic workplace application.

1Foundations of Mindful CommunicationPurpose, awareness and principles for mindful workplace communication.
5Mindful Digital CommunicationPausing, tone, clarity and healthy communication boundaries across digital channels.
2Presence and First ImpressionsAwareness, body language, tone and the impact of presence in first interactions.
6Communicating with IntentionClarifying intent, choosing responses and maintaining constructive workplace relationships.
3Attentive Listening and DialogueListening fully, asking useful questions and staying engaged in dialogue.
7Mindful Boundaries and Difficult ConversationsRecognising boundaries, managing reactions and communicating respectfully in difficult situations.
4Empathy and PerspectiveUsing attentive listening and empathy to understand different perspectives.
8Personal Communication Action PlanTurn course learning into practical communication routines and workplace commitments.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help your team notice communication patterns, practise mindful responses and apply new habits with confidence.

Interactive facilitationEngaging sessions using discussion, reflection, role-play, activities and realistic workplace communication examples.
Real-work scenariosConnect concepts to relevant Indonesia workplace situations, conversations and industry examples.
Guided practicePractise mindful listening, pausing, questioning, feedback and response techniques.
Group discussionReflect on communication experiences and explore how attention, assumptions and reactions affect different workplace interactions.
Action planningTurn learning into clear communication intentions, mindful routines and workplace actions.

Where mindful communication shows up at work

Where mindful communication shows up at work

Practical communication habits that support clearer, calmer and more respectful workplace interactions.

Everyday workplace communicationListen carefully, communicate clearly and stay aware of reactions during everyday interactions.
Client and stakeholder conversationsUse attentive listening, thoughtful questions and measured responses with clients and stakeholders.
Meetings and group discussionsStay present, manage distractions and contribute thoughtfully during meetings and group discussions.
Feedback and difficult conversationsPause before reacting, listen to concerns and communicate clearly when conversations become difficult.
Leadership communicationCommunicate with presence, empathy and awareness when guiding teams or representing the organisation.
Digital communicationUse mindful pauses, clear language and appropriate tone across email, messaging and online meetings.

Who should join?

Who should join?

Designed for professionals who communicate regularly, manage relationships or handle conversations where attention and emotional awareness matter.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors and Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
OfficersOfficers and Coordinators
AssistantsAssistants, Secretaries and Support Staff
All StaffTeam members across the organisation

Entry point and experience level

Entry point and experience level

A flexible programme for participants with different levels of communication experience, tailored to the situations your team encounters.

No formal prerequisitesOpen to all, with no academic or technical prerequisites. Participants should be willing to practise mindful communication behaviours.
Foundation to intermediate levelSuitable for professionals with little to moderate experience. Content is practical, easy to follow and immediately applicable.
Suitable for cross-functional teamsUseful for cross-functional teams whose roles involve meetings, feedback, clients, colleagues or external stakeholders.

Course agenda

Your two-day agenda

A practical two-day programme that builds communication awareness through discussion, reflection, practice, role-play and realistic workplace scenarios.

Day 1 – Awareness and Listening FoundationsPresence, awareness, listening and response
09:00 – 10:30Welcome, communication goals and course overviewSetting the context for mindful communication in Indonesian workplaces
10:30 – 12:00Module 1: Foundations of Mindful CommunicationPurpose, awareness and principles for mindful workplace communication.
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Presence and First ImpressionsAwareness, body language, tone and the impact of presence in first interactions.
14:30 – 15:45Module 3: Attentive Listening and DialogueListening fully, asking useful questions and staying engaged in dialogue.
15:45 – 17:00Module 4: Empathy and PerspectiveUsing attentive listening and empathy to understand different perspectives.

Day 2 – Mindful Responses and Workplace ApplicationApplying mindful communication to real workplace situations
09:00 – 10:30Module 5: Mindful Digital CommunicationPausing, tone, clarity and healthy communication boundaries across digital channels
10:30 – 12:00Module 6: Communicating with IntentionClarifying intent, choosing responses and maintaining constructive workplace relationships
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Mindful Boundaries and Difficult ConversationsRecognising boundaries, managing reactions and communicating respectfully in difficult situations
14:30 – 15:45Module 8: Personal Communication Action PlanSet personal communication goals and next steps
15:45 – 17:00Action planning and next stepsPersonal communication commitments and next steps

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. Content can be tailored to your organisation, industry and communication situations.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

Practical resources to reinforce mindful communication and support application back at work.

Learner’s guideA concise guide covering mindfulness principles, communication habits and practical references.
Course workbookReflection exercises, listening practice, response prompts and communication planning worksheets.
Digital resourcesMindful communication checklists, reflection prompts and additional reading materials where applicable.
Course handoutsKey concepts, communication prompts and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A practical investment in your team’s communication awareness and workplace relationship capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A high-impact, focused session ideal for awareness and key insights.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practical skills in a shorter format.

Most PopularFull Day1 day$419.97USD

Our most popular option, combining depth and practical application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and real-world application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Mindful communication practiceTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1What will participants learn in this communication course?

Participants learn practical mindfulness, attentive listening, thoughtful responding, empathy and communication techniques through realistic workplace situations.

2Can you customise the course for our organisation?

Yes. All our corporate training programmes can be tailored to your industry, team objectives, and real workplace challenges.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Medan, Bandung, Semarang and Makassar.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7Is this course suitable for client-facing teams?

Yes. It can be adapted for client-facing, leadership, support, relationship management and other roles where clear and thoughtful communication matters.

8Does the course include role-play and communication practice?

Yes. Participants can practise listening, pausing, questioning, responding and difficult-conversation techniques through guided exercises and realistic scenarios.

9What course materials are provided?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

10Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Can this course be part of a wider people-development programme?

Yes. It can be combined with communication, emotional intelligence, customer service, leadership or relationship-development programmes.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support do you provide after the training?

Participants leave with a practical mindful communication action plan. Ongoing support can be discussed as part of the wider programme.

17Can we include our own communication situations or examples?

Yes. Your team can bring relevant workplace conversations, stakeholder situations, feedback scenarios and communication examples for discussion and practice.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team and we will arrange a discussion about your objectives, participants and preferred delivery format.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build more mindful workplace communication in Indonesia

Get a tailored proposal for your corporate training needs. Our team will advise on the best format for your goals, communication needs, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia