Knowles Training Institute  •  Indonesia

Leadership in Operations Management Course in Indonesia

Eliminate operational bottlenecks, deploy Lean Six Sigma architectures, and optimize multi-island supply chains. Practical, private corporate training delivered in Indonesia — onsite, virtual or at an arranged venue.

  • Build capability
  • Solve real business challenges
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Leadership in Operations Management Course in Indonesia
Primary capability Master Lean Six Sigma leadership, end-to-end supply chain optimization, operational bottleneck elimination, and frontline workforce productivity across Indonesia
Best for Chief operating officers, operations directors, plant managers, supply chain heads, continuous improvement leads, and manufacturing directors
Level Foundation to Advanced (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical, real-world learningTools and techniques you can apply at work
Designed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Leadership in Operations Management programme?

A practical, outcome-focused training programme designed to help teams build knowledge, apply tools and improve performance in real work situations.

The Leadership in Operations Management programme equips senior operations directors and plant leaders with Lean Six Sigma methodologies, supply chain resilience frameworks, operational cost rationalization tools, and frontline team leadership strategies to maximize operational throughput and quality across Indonesia.

UnderstandKey concepts and best practices

ApplyTools and techniques in real situations

ImproveTeam performance and business outcomes

Is this right for your team

Is this built for your team?

This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Want to eliminate operational bottlenecks, production waste, and recurring quality defects across facilities
  • Need to optimize complex Indonesian supply chains, warehouse logistics, and vendor reliability across multiple islands
  • Seek to transition from reactive operational firefighting to standardized, continuous improvement (Kaizen) cultures
  • Value frontline safety leadership, asset utilization efficiency, and rigorous Lean operational governance in Indonesia
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need a highly technical or specialist certification
  • Your team is not yet ready for this level of training
  • You are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common challenges into opportunities. This course helps address the real issues teams face in today’s workplace.

Chronic production bottlenecks and throughput volatilityOperational lines missing output schedules due to uncoordinated handoffs, machine downtime, and unbalanced workflows.
Severe supply chain friction across Indonesia’s archipelagic logisticsDisrupted production schedules caused by inter-island shipping delays, port congestion, and unreliable raw material lead times.
Excess operational waste and creeping production overheadsEscalating operating expenses (OpEx) driven by scrap material, redundant inventory holding, and inefficient manual material handling.
Frontline workforce disengagement and high factory turnoverOperations supervisors struggling to motivate frontline operators, leading to absenteeism, safety breaches, and low productivity.
Fragmented operational metrics masking root causesOperations teams tracking vanity output counts rather than Overall Equipment Effectiveness (OEE) and First-Pass Yield (FPY).
Superficial Lean implementations that fail to stickIntroducing continuous improvement initiatives that fade away within months due to lack of frontline leadership ownership.

Tangible results

What outcomes will participants achieve?

Practical learning. Measurable impact. Participants leave with the skills, confidence and tools to make a real difference at work.

Lean Six Sigma operational excellence and waste reductionDeploy 5S, Value Stream Mapping, and Kaizen protocols to eliminate non-value-adding operational waste and boost margins.
Resilient, multi-island supply chain and inventory governanceEstablish demand-driven inventory buffers and multi-tier supplier contingency networks that withstand logistical disruptions.
Forensic OEE and operational metric masteryLeverage Overall Equipment Effectiveness and real-time operational telemetry to identify and cure root-cause bottlenecks.
Empowered frontline operational leadershipUpskill shift managers and line supervisors to conduct structured daily stand-ups and enforce safety compliance with poise.
Sustainable operational culture of continuous improvementEmbed institutional problem-solving rituals (8D, Root Cause Analysis) that permanently prevent defect recurrence.

Course objectives

By the end of this course, participants will be able to:

  1. Shift from reactive daily firefighting to strategic, predictable operations leadership and enterprise scaling
  2. Apply Value Stream Mapping (VSM) to identify hidden waste, cycle time delays, and non-value-added activities
  3. Master the 8 Wastes of Lean (TIM WOODS) and implement practical workplace 5S standardization across facilities
  4. Optimize Overall Equipment Effectiveness (OEE): Measure and maximize operational availability, performance, and quality
  5. Deconstruct archipelagic Indonesian logistics: Build robust supply chain network designs that minimize freight transit friction
  6. Establish rigorous Quality Management Systems (QMS): Implement statistical process control and Poka-Yoke error-proofing
  7. Deploy structured root cause analysis toolkits: Ishikawa Fishbone diagrams, 5 Whys, and 8D problem-solving methodologies
  8. Implement Total Productive Maintenance (TPM) programs to reduce unexpected equipment breakdowns and maintenance costs
  9. Lead high-impact Daily Management Systems (DMS): Tier 1, 2, and 3 operational stand-ups with visual management boards
  10. Balance inventory holding costs with stockout risk: Optimize Economic Order Quantity (EOQ) and safety stock calculations
  11. Foster a safety-first operational culture: Proactive hazard reporting, Near-Miss tracking, and ergonomic improvements
  12. Produce an institutional Operations Excellence & Continuous Improvement Blueprint

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to build knowledge, apply skills and create real momentum for change.

1DiscoverExplore the skills in demand and understand the bigger picture.
2DiagnoseAssess out-dated practices and identify gaps in your context.
3PractiseApply tools and techniques through guided exercises.
4ApplyWork on real-world scenarios and build practical solutions.
5ImproveCreate an action plan to sustain progress after the course.

Detailed and practical

Inside the curriculum

Eight focused modules combining expert insight, practical tools and real-world application.

1The Operational Leader & Continuous Improvement MindsetTransitioning from daily crisis firefighting to architecting predictable, scalable, and resilient operational systems.
5Archipelagic Supply Chain & Inventory OptimizationDesigning resilient multi-island logistics networks, buffer management, and mitigating port and transport disruptions.
2Value Stream Mapping & Operational Waste EliminationMapping end-to-end material and information flows to identify, quantify, and eliminate non-value-adding process friction.
6Quality Architecture & Error-Proofing SystemsImplementing statistical process control, Poka-Yoke mechanisms, and ISO-standardized operational inspection protocols.
3Overall Equipment Effectiveness (OEE) & Throughput ControlMeasuring availability, performance speed, and quality yields to uncover hidden capacity and maximize asset utilization.
7Frontline Leadership & Daily Management CadencesLeading impactful shift-change stand-ups, tier-board reviews, and driving frontline accountability with empathy.
4Root Cause Analysis & Forensic Problem SolvingDeploying 5 Whys, Ishikawa diagrams, and 8D methodologies to permanently cure chronic operational defects.
8Building a Zero-Harm Safety & Kaizen CultureInstitutionalizing proactive safety standards, ergonomic practices, and sustaining employee-led continuous improvement.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help your team apply new skills with confidence.

Interactive facilitationEngaging sessions led by experienced facilitators using discussion, activities and real examples.
Real-work scenariosApply concepts to relevant Indonesia workplace situations and industry examples.
Guided practiceHands-on exercises, templates and tools to build confidence and capability.
Group discussionLearn from different perspectives and share experiences across industries and roles.
Action planningTurn learning into real next steps with a practical action plan for your team.

Where these skills show up at work

Where these skills show up at work

Practical skills that make a real difference in your team’s daily work.

Teamwork and collaborationCommunicate more effectively, work better across functions and achieve shared goals.
Client and stakeholder communicationBuild stronger relationships with internal and external stakeholders in Indonesia and beyond.
Productivity and performanceUse practical tools and techniques to work more efficiently and deliver better results.
Project executionPlan, organise and deliver work more effectively, from simple tasks to complex projects.
Leadership supportStrengthen your ability to influence, support change and contribute to a high-performing culture.
AI-assisted workflowsExplore practical ways to use AI tools to enhance your work, improve quality and save time.

Who should join?

Who should join?

Designed for professionals across different roles and industries who want to build practical skills and make a bigger impact at work.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors, Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
OfficersOfficers and Programme Coordinators
AssistantsAssistants and Secretaries
All StaffTeam members across the organisation

Entry point and experience level

Entry point and experience level

A flexible programme that welcomes participants from different backgrounds and can be tailored to your team’s needs.

No formal prerequisitesOpen to all, with no specific academic or technical requirements. A willingness to learn is all you need.
Foundation to intermediate levelDesigned for professionals with little to moderate experience. Content is practical, easy to follow and immediately applicable.
Suitable for cross-functional teamsBrings together participants from different functions and backgrounds. Optional customisation is available for advanced groups.

Course agenda

Your two-day agenda

A practical and engaging two-day programme, designed to build knowledge and apply learning through real-world exercises.

Day 1 – Lean Architecture & Process Throughput MasteryValue stream mapping, bottleneck elimination, OEE metrics and waste reduction
09:00 – 10:30Welcome, introductions and course overviewSetting the context for operational leadership and industrial productivity in Indonesia
10:30 – 12:00Module 1: The Operational Leader & Continuous Improvement MindsetTransitioning from daily crisis firefighting to architecting predictable, scalable, and resilient operational systems.
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Value Stream Mapping & Operational Waste EliminationMapping end-to-end material and information flows to identify, quantify, and eliminate non-value-adding process friction.
14:30 – 15:45Module 3: Overall Equipment Effectiveness (OEE) & Throughput ControlMeasuring availability, performance speed, and quality yields to uncover hidden capacity and maximize asset utilization.
15:45 – 17:00Module 4: Root Cause Analysis & Forensic Problem SolvingDeploying 5 Whys, Ishikawa diagrams, and 8D methodologies to permanently cure chronic operational defects.

Day 2 – Supply Chain Resilience, Quality & Frontline CultureArchipelagic logistics, quality systems, safety governance and continuous improvement
09:00 – 10:30Module 5: Archipelagic Supply Chain & Inventory OptimizationDesigning resilient multi-island logistics networks, buffer management, and mitigating port and transport disruptions.
10:30 – 12:00Module 6: Quality Architecture & Error-Proofing SystemsImplementing statistical process control, Poka-Yoke mechanisms, and ISO-standardized operational inspection protocols.
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Frontline Leadership & Daily Management CadencesLeading impactful shift-change stand-ups, tier-board reviews, and driving frontline accountability with empathy.
14:30 – 15:45Module 8: Building a Zero-Harm Safety & Kaizen CultureInstitutionalizing proactive safety standards, ergonomic practices, and sustaining employee-led continuous improvement.
15:45 – 17:00Action planning and next stepsPersonal and organisational commitments

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. All programmes can be tailored to your organisation’s needs.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

High-quality resources to reinforce learning and support practical application back at work.

Learner’s guideA comprehensive guide with key concepts, tools and references.
Course workbookPractical exercises, templates and worksheets to apply during and after the course.
Digital resourcesUseful tools, checklists and additional reading materials (where applicable).
Course handoutsKey slides, models and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A cost-effective investment in your team’s capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A high-impact, focused session ideal for awareness and key insights.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practical skills in a shorter format.

Most PopularFull Day1 day$419.97USD

Our most popular option, combining depth and practical application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and real-world application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical, real-world learningTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1What are the benefits of corporate training?

Corporate training builds capability across your whole team at once, using your real challenges as the material. It is faster, more consistent and more cost-effective than sending people to public courses individually.

2Can you customise the course for our organisation?

Yes. All our corporate training programmes can be tailored to your industry, team objectives, and real workplace challenges.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bekasi and Bali.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7What industries do you work with?

We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

8Are your trainers experienced practitioners?

Yes. Our facilitators combine professional training experience with hands-on industry backgrounds relevant to your sector.

9Do you provide course materials?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

10Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Do you offer multi-course or annual training plans?

Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support do you provide after the training?

Participants leave with a practical action plan, and our team follows up to support application back at work.

17Can we include our own case studies or examples?

Yes. Using your real scenarios makes the learning far more relevant, and we actively encourage it.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build a stronger, future-ready team in Indonesia

Get a tailored proposal for your corporate training needs. Our team will advise on the best solution for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia