Knowles Training Institute • Indonesia
Influence and Persuasion in Sales Course in Indonesia
Practical, private corporate training to help sales teams influence decisions, communicate value and move opportunities forward in Indonesia.
- Build sales influence
- Strengthen sales conversations
- Delivered in Indonesia
“Better People
A Stronger Indonesia”
Course at a glance
Course in a nutshell
A clear overview to help you quickly assess if this course is the right fit for your team.
| Course name | Influence and Persuasion in Sales Course in Indonesia |
|---|---|
| Primary capability | Develop practical influence and persuasion skills for sales conversations |
| Best for | Sales professionals, account managers, team leaders and commercial stakeholders |
| Level | Foundation to Advanced (customisable) |
| Delivery modes | Onsite in Indonesia, virtual or at an arranged venue |
| Standard duration | 2 full days, 9 a.m. to 5 p.m. |
| Other durations | 3 days, 1 day, half day, 90 minutes or 60 minutes |
| Group size | Minimum 1 – Maximum 25 participants |
| Group type | Private corporate groups only |
| Customisation | Fully customisable to your context and objectives |
| Certificate | Certificate of Completion (Knowles Training Institute) |
Quick facts
Key highlights at a glance.
A stronger Indonesia.”
What is the course
What is the Influence and Persuasion in Sales programme?
A practical, outcome-focused programme designed to help sales teams communicate value, influence decisions and handle commercial conversations with greater confidence.
The Influence and Persuasion in Sales programme equips participants with practical communication approaches for understanding buyers, presenting value, responding to concerns and progressing sales conversations.
Is this right for your team
Is this built for your team?
This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.
- Want to strengthen influence in sales conversations
- Want private, tailored sales training for your team
- Need practical sales capability for the Indonesian market
- Value practical tools for customer conversations and follow-up
- You are looking for a public, open-enrolment programme
- You need a highly technical sales certification rather than skills training
- Your priority is a different sales capability or technical specialism
- You are primarily looking for sales consultancy rather than training
Real business impact
Which workplace issues does this course fix?
Turn common sales challenges into stronger customer conversations and more consistent opportunity progression.
Tangible results
What outcomes will participants achieve?
Practical learning. Measurable impact. Participants leave with the skills, confidence and tools to make a real difference at work.
Course objectives
By the end of this course, participants will be able to:
- Identify the principles of influence and persuasion in sales
- Recognise how buyers make decisions and what shapes sales conversations
- Use questioning and listening techniques to uncover buyer needs
- Assess current sales communication habits and opportunity barriers
- Identify gaps in sales influence, value communication and objection handling
- Adapt sales messages to different buyers, roles and situations
- Apply ethical persuasion techniques during sales conversations
- Structure sales conversations around needs, value and next steps
- Use appropriate sales tools to support communication and follow-up
- Develop consistent influence and persuasion practices across the sales team
- Analyse sales opportunities and identify appropriate influence strategies
- Apply sales influence and persuasion best practices to real scenarios
A practical, step-by-step approach
The 2-day learning journey
A structured, hands-on journey designed to build knowledge, apply skills and create real momentum for change.
Detailed and practical
Inside the curriculum
Eight focused modules combining expert insight, practical tools and real-world application.
How the learning happens
How the learning happens
An engaging, practical learning experience designed to help your team apply new skills with confidence.
Where these skills show up at work
Where these skills show up at work
Practical skills that make a real difference in your team’s daily work.
Who should join?
Who should join?
Designed for professionals across different roles and industries who want to build practical skills and make a bigger impact at work.
Entry point and experience level
Entry point and experience level
A flexible programme for participants with different levels of sales experience, tailored to the team’s customer and commercial context.
Course agenda
Your two-day agenda
A practical two-day programme that builds influence skills progressively through discussion, role-play and realistic sales exercises.
Delivery options
Flexible delivery, customisation and facilitation
Choose the delivery option that works best for your team. All programmes can be tailored to your organisation’s needs.
We deliver the course at your office or preferred location across Indonesia, with examples tailored to your sales environment.
An interactive virtual experience using discussion, role-play and sales scenarios for remote teams.
Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.
We customise buyer scenarios, sales examples and exercises to reflect your industry, sales cycle and team experience.
Learning resources
What each participant takes away
High-quality resources to reinforce learning and support practical application back at work.
Pricing and investment
Pricing and investment
A focused investment in your team’s sales communication capability. Group discounts are available for larger teams.
A focused session introducing practical influence and persuasion concepts for sales.
Build core sales influence and persuasion skills in a shorter format.
A balanced format combining sales concepts, practice and realistic application.
A comprehensive format with more practice, discussion, role-play and sales application.
Participant feedback
What participants are saying
Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.
“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”
“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”
“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”
Our advantage
Why companies choose Knowles
Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.
Frequently asked questions
Questions decision-makers ask
Straightforward answers to common questions from HR, L&D and business leaders.
1What are the benefits of influence and persuasion training in sales?
It helps sales professionals structure conversations, understand buyer needs, communicate value, handle concerns and practise persuasive approaches in realistic situations.
2Can you customise the course for our sales team?
Yes. The course can be tailored to your industry, sales cycle, buyer types, team objectives and real customer scenarios.
3Do you offer onsite training in Indonesia?
Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bekasi and Bali.
4What is the typical group size?
Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.
5How long is a standard course?
The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.
6Can you deliver virtually?
Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.
7What industries can use this sales course?
The course can be adapted for teams across industries where professionals need to influence customers, decision-makers or commercial stakeholders.
8Can the course use our real sales situations?
Yes. Real customer scenarios, objections and sales situations can be incorporated to make the learning more relevant.
9Do you provide course materials?
Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.
10Will participants receive a certificate?
Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.
11How far in advance should we book?
We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.
12Can you help us identify the right course?
Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.
13Do you offer multi-course or annual training plans?
Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.
14What is the investment for a corporate programme?
Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.
15Are there any government funding options?
Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.
16What will participants practise during the course?
Participants practise questioning, listening, value communication, objection handling, negotiation and follow-up through realistic exercises.
17Can we include our own case studies or examples?
Yes. Using your real scenarios makes the learning far more relevant, and we actively encourage it.
18Do you conduct a training needs analysis?
Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.
19How do we get started?
Send us an enquiry with your sales goals, team size and preferred dates, and we will respond with a tailored proposal.
20Who can we speak to for a detailed proposal?
Contact our corporate training team at [email protected] and we will arrange a discussion.
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Our Indonesia presence
Available across Indonesia
We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.
How it works
From first enquiry to live delivery
A simple, proven process to get your team the training they need.
Ready to get started?
Build stronger sales influence and persuasion capability in Indonesia
Get a tailored proposal for your sales training needs. Our team will advise on the best solution for your goals, timeline and budget.
- No obligation
- Tailored to your needs
- Response within 1 working day
Get in touch
Get in touch
Tell us about your training needs and our team will get back to you within 1 working day.
Why get in touch?
A Stronger Indonesia.”