Knowles Training Institute  •  Indonesia

Feedback Culture Development Course in Indonesia

Practical, private corporate training that helps teams build a constructive feedback culture, improve conversations and turn feedback into useful action across Indonesia.

  • Build feedback capability
  • Strengthen everyday communication
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Feedback Culture Development Course in Indonesia
Primary capability Build practical feedback skills, confidence and habits that support open, constructive workplace conversations
Best for Managers, team leaders, HR/L&D professionals, executives and staff who give or receive feedback regularly
Level Foundation to Intermediate (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical feedback conversationsStructures and techniques for giving and receiving feedback
Designed for Indonesian organisationsRelevant workplace examples and Indonesia-based delivery
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsFor organisations across Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Feedback Culture Development programme?

A practical, outcome-focused programme designed to help teams give, receive and use feedback in a clear, respectful and action-oriented way.

The Feedback Culture Development programme equips your team with practical structures, communication skills and confidence to make feedback a normal, useful part of everyday work.

UnderstandFeedback principles and best practices

ApplyConversation tools for real workplace situations

ImproveStronger communication and follow-through

Is this right for your team

Is this built for your team?

This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Want to make feedback more regular, specific and useful
  • Are looking for a private, tailored training experience
  • Need relevant, Indonesia-based training delivery
  • Value practical conversation tools and clear follow-through
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need a highly technical or specialist certification
  • Your team is not yet ready for this level of training
  • You are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn difficult feedback moments into clearer conversations. This course addresses common barriers to healthy feedback at work.

Feedback avoided until problems growBuild routines that make timely feedback part of normal team communication.
Feedback that is too vagueUse specific observations and examples so people know what to continue, change or improve.
Defensive reactions to feedbackPractise receiving feedback with curiosity, questions and a focus on improvement.
Fear of difficult conversationsBuild confidence to raise issues respectfully before they become bigger problems.
Inconsistent feedback practicesCreate shared expectations for when, how and why feedback is given.
Feedback without follow-throughTurn agreed feedback into clear actions, ownership and follow-up.

Tangible results

What outcomes will participants achieve?

Practical learning. Measurable application. Participants leave with tools to make feedback clearer, more timely and more useful at work.

More confident feedback conversationsUse clear structures to give feedback with confidence and purpose.
Clearer expectationsUse specific feedback to clarify standards, priorities and next steps.
Better listening and responseListen to feedback without unnecessary defensiveness and respond constructively.
Stronger team relationshipsBuild trust through respectful, balanced conversations that support improvement.
A more consistent feedback cultureCreate practical routines that make feedback an ongoing part of team development.

Course objectives

By the end of this course, participants will be able to:

  1. Identify the behaviours that support useful workplace feedback
  2. Understand the difference between constructive feedback, criticism and praise
  3. Apply structures for specific, balanced and actionable feedback
  4. Recognise habits that make feedback unclear, delayed or difficult to receive
  5. Prepare feedback conversations around observations, impact and next steps
  6. Practise receiving feedback through active listening and reflection
  7. Adapt feedback approaches for one-to-one, team and performance conversations
  8. Structure feedback routines that fit meetings, check-ins and daily work
  9. Use feedback questions and follow-up methods to turn conversations into action
  10. Support managers and peers in building consistent feedback habits
  11. Evaluate feedback situations and choose an appropriate response
  12. Create a personal action plan for strengthening feedback culture

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to build knowledge, apply skills and create real momentum for change.

1DiscoverUnderstand what makes workplace feedback timely, specific and constructive.
2DiagnoseIdentify current feedback habits, barriers and missed opportunities in your team.
3PractisePractise feedback structures, listening skills and response techniques.
4ApplyWork through realistic feedback conversations, including difficult situations.
5ImproveCreate practical feedback routines and an action plan for continued use.

Detailed and practical

Inside the curriculum

Eight focused modules combining expert insight, practical tools and real-world application.

1Foundations of a Healthy Feedback CulturePurpose, principles and behaviours that make feedback useful.
5Feedback for Performance and DevelopmentConnect feedback with expectations, growth and development.
2Giving Clear and Constructive FeedbackUse observations, impact and specific next steps.
6Manager and Peer FeedbackAdapt feedback for one-to-ones, teams and peer conversations.
3Receiving Feedback with OpennessListen, clarify and respond without becoming defensive.
7Building Feedback RoutinesEmbed check-ins, reflection and follow-up into everyday work.
4Feedback in Difficult ConversationsHandle sensitive issues while keeping the conversation respectful.
8Feedback Culture Action PlanTurn learning into shared practices, commitments and next steps.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help your team practise feedback skills and apply them with confidence.

Interactive facilitationEngaging sessions using discussion, activities, role-play and realistic feedback examples.
Real-work scenariosApply feedback techniques to realistic Indonesian workplace situations and team dynamics.
Guided practicePractise giving, receiving and responding to feedback using structured exercises and templates.
Group discussionCompare feedback perspectives and discuss what makes conversations easier or harder.
Action planningTurn learning into practical feedback routines, conversation plans and follow-up actions.

Where these skills show up at work

Where these skills show up at work

Practical feedback skills that support clearer communication and stronger working relationships.

Team conversationsUse feedback to improve coordination, expectations and shared ways of working.
Client and stakeholder feedbackGive and receive feedback professionally with clients, partners and stakeholders.
Performance conversationsConnect feedback with expectations, performance and development.
Project and task reviewsUse feedback checkpoints to surface issues, adjust work and agree next steps.
Leadership and coachingUse feedback to support development, accountability and trust within teams.
Digital and written feedbackApply clear feedback principles to email, chat and other written workplace communication.

Who should join?

Who should join?

Designed for professionals who want to make feedback clearer, more consistent and more useful across everyday workplace conversations.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors and Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
OfficersOfficers and Programme Coordinators
AssistantsAssistants and Secretaries
All StaffProfessionals who give or receive workplace feedback

Entry point and experience level

Entry point and experience level

A flexible programme for participants from different roles and experience levels, with content tailored to your team’s feedback context.

No formal prerequisitesOpen to professionals with no specific academic or technical requirements. A willingness to practise honest, respectful conversations is helpful.
Foundation to intermediate levelSuitable for foundation to intermediate participants who want practical tools they can use immediately.
Suitable for cross-functional teamsUseful for managers, HR/L&D teams and cross-functional groups. Customisation is available for teams with specific feedback challenges.

Course agenda

Your two-day agenda

A practical and engaging two-day programme that builds feedback skills through examples, practice, reflection and real workplace scenarios.

Day 1 – Foundations and Feedback ConversationsCore principles, listening skills and constructive feedback practice
09:00 – 10:30Welcome, introductions and feedback culture goalsSetting the context for your organisation
10:30 – 12:00Module 1: Foundations of a Healthy Feedback CultureThe basic programs and tools needed today
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Giving Clear and Constructive FeedbackObservations, impact, specificity and actionable next steps
14:30 – 15:45Module 3: Receiving Feedback with OpennessListening, clarifying, reflecting and responding constructively
15:45 – 17:00Module 4: Feedback in Difficult ConversationsHandling sensitive issues while maintaining respect and purpose

Day 2 – Application and Feedback CulturePractising feedback across common workplace situations
09:00 – 10:30Module 5: Feedback for Performance and DevelopmentConnecting feedback with expectations, growth and development
10:30 – 12:00Module 6: Manager and Peer FeedbackAdapting feedback for one-to-ones, teams and peer conversations
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Building Feedback RoutinesEmbedding check-ins, reflection and follow-up into everyday work
14:30 – 15:45Module 8: Addressing Gaps & Best PracticesCreating shared practices, commitments and next steps
15:45 – 17:00Action planning and next stepsPersonal and team feedback commitments

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. The programme can be tailored to your organisation’s feedback culture, objectives and workplace situations.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise feedback scenarios, examples and exercises to reflect your industry, team dynamics and communication needs.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

High-quality resources to reinforce feedback learning and support practical application back at work.

Learner’s guideA practical guide covering feedback principles, structures and conversation tips.
Course workbookFeedback practice exercises, conversation templates and reflection worksheets.
Digital resourcesFeedback checklists, question prompts and additional resources where applicable.
Course handoutsKey models, conversation structures and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A cost-effective investment in your team’s capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A focused session for feedback awareness, shared language and practical conversation tips.

Half DayUp to 4 hours$259.97USD

Build core feedback skills and practise key conversation techniques.

Most PopularFull Day1 day$419.97USD

A balanced format combining feedback principles, practice and workplace application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and feedback culture planning.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical feedback conversationsTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1What are the benefits of corporate training?

Corporate training builds capability across your whole team at once, using your real challenges as the material. It is faster, more consistent and more cost-effective than sending people to public courses individually.

2Can you customise the course for our organisation?

Yes. All our corporate training programmes can be tailored to your industry, team objectives, and real workplace challenges.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bekasi and Bali.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7What industries do you work with?

We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

8Are your trainers experienced practitioners?

Yes. Our facilitators combine professional training experience with hands-on industry backgrounds relevant to your sector.

9Do you provide course materials?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

10Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Do you offer multi-course or annual training plans?

Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support do you provide after the training?

Participants leave with a practical action plan, and our team follows up to support application back at work.

17Can we include our own case studies or examples?

Yes. Using your real scenarios makes the learning far more relevant, and we actively encourage it.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build a stronger feedback culture in Indonesia

Get a tailored proposal for your feedback culture development needs. Our team will advise on the right format for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia