Knowles Training Institute • Indonesia
Feedback and Coaching Skills Course in Indonesia
Practical, private corporate training that helps teams make sound learning decisions, solve workplace workplace challenges and act with confidence.
- Build learning decision capability
- Solve workplace workplace challenges
- Delivered in Indonesia
“Better People
A Stronger Indonesia”
Course at a glance
Course in a nutshell
A clear overview to help you quickly assess if this course is the right fit for your team.
| Course name | Feedback and Coaching Skills Course in Indonesia |
|---|---|
| Primary capability | Build structured learning and practical team feedback and coaching capability |
| Best for | Managers, team leaders, executives, officers and staff |
| Level | Foundation to Advanced (customisable) |
| Delivery modes | Onsite in Indonesia, team or at an arranged venue |
| Standard duration | 2 full days, 9 a.m. to 5 p.m. |
| Other durations | 3 days, 1 day, half day, 90 minutes or 60 minutes |
| Group size | Minimum 1 – Maximum 25 participants |
| Group type | Private corporate groups only |
| Customisation | Fully customisable to your context and objectives |
| Certificate | Certificate of Completion (Knowles Training Institute) |
Quick facts
Key highlights at a glance.
A stronger Indonesia.”
What is the course
What is the Feedback and Coaching Skills programme?
A practical, outcome-focused training programme designed to help teams build knowledge, apply tools and improve performance in real work situations.
The Feedback and Coaching Skills programme gives participants practical tools for delivering constructive feedback and conducting effective coaching conversations. Participants explore feedback models, active listening, questioning, goal setting, performance conversations, handling resistance and creating practical development plans.
Is this right for your team
Is this built for your team?
This course is designed for teams that need a clearer, more consistent way to analyse issues, evaluate responses and reach practical learning decisions.
- Want a structured approach to workplace learning decisions and workplace challenges
- Are looking for a private, tailored training experience
- Need relevant, Indonesia-based training delivery
- Value actionable tools and measurable results
- You are looking for a public, open-enrolment course
- You need a highly technical or specialist certification
- Your team needs a highly technical specialist programme instead
- You are primarily looking for consultancy rather than training
Real business impact
Which workplace issues does this course fix?
Help teams address recurring workplace issues with a clear, structured feedback and coaching principles, active learning methods and effective learner participation process.
Tangible results
What outcomes will participants achieve?
Practical learning. Clearer thinking. Participants leave with tools to analyse situations, evaluate responses and take appropriate action.
Course objectives
By the end of this course, participants will be able to:
- Explain the principles and purposes of effective feedback and coaching
- Distinguish between feedback, coaching, mentoring, instruction and performance management
- Identify when feedback or coaching is most appropriate
- Use active listening and effective questioning techniques
- Give specific, balanced, timely and constructive feedback
- Apply practical feedback models to workplace conversations
- Build trust and psychological safety during coaching discussions
- Help employees identify goals, options, solutions and development actions
- Handle defensiveness, disagreement and emotional reactions constructively
- Conduct difficult performance and improvement conversations professionally
- Agree clear follow-up actions and accountability measures
- Develop a practical plan for integrating feedback and coaching into everyday management
A practical, step-by-step approach
The 2-day learning journey
A structured, hands-on journey that moves from feedback foundations to coaching conversations, difficult discussions, action planning and continuous development.
Detailed and practical
Inside the curriculum
Eight focused modules combining learning decision frameworks, leadership tools and real-world application.
How the learning happens
How the learning happens
An engaging, practical learning experience designed to help teams practise structured thinking and apply it to realistic workplace situations.
Where these skills show up at work
Where these skills show up at work
Practical trainee engagement techniques, interactive learning strategies and facilitation methods that encourage participation, improve knowledge retention and strengthen training outcomes.
Encourage learners to contribute through discussions, group activities and practical exercises.
Ask effective questions, facilitate meaningful conversations and create opportunities for learner input.
Use relevant examples, achievable goals and engaging activities to sustain trainee interest.
Design team tasks, peer discussions and problem-solving activities that build shared understanding.
Provide constructive feedback and adapt training approaches to different learner needs.
Reinforce key concepts through practice, knowledge checks and real-world workplace scenarios.
Who should join?
Who should join?
Designed for professionals across roles and industries who need to make sound learning decisions, solve workplace challenges and recommend practical actions.
Entry point and experience level
Entry point and experience level
A flexible programme for participants with different levels of experience, with examples and exercises tailored to your team’s needs.
Course agenda
Your two-day agenda
A practical two-day programme covering constructive feedback, coaching conversations, active listening and action planning to improve workplace performance.
Delivery responses
Flexible delivery, customisation and learning
Choose the delivery option that works best for your team. All programmes can be tailored to your team’s needs.
We deliver the course at your office or preferred location across Indonesia, minimising risk event to your team.
An interactive team experience delivered via a secure platform, with the same high-quality content and engagement.
Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.
We customise content, examples and exercises to reflect your industry, business goals and team experience.
Learning resources
What each participant takes away
High-quality resources to reinforce learning and support practical application back at work.
Pricing and investment
Pricing and investment
A cost-effective investment in your team’s capability. Group discounts are available for larger teams.
A high-impact, focused session ideal for awareness and key insights.
Build core knowledge and practical skills in a shorter format.
Our most popular option, combining depth and practical application.
A comprehensive programme with more practice, discussion and real-world application.
Participant feedback
What participants are saying
Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.
“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”
“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”
“Yes. This has been one of the better team thinking courses. It helped me understand the importance of the approach.”
Our advantage
Why companies choose Knowles
Trusted by teams across Indonesia and the region to deliver practical, high-impact training.
Frequently asked questions
Questions learning decision-makers ask
Straightforward answers to common questions from HR, L&D and business leaders.
1What are the benefits of corporate training?
Corporate training builds capability across your whole team at once, using your real challenges as the material. It is faster, more consistent and more cost-effective than sending people to public courses individually.
2Can you customise the course for our team?
Yes. All our corporate training programmes can be tailored to your industry, team objectives, and real workplace challenges.
3Do you offer onsite training in Indonesia?
Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bekasi and Bali.
4What is the typical group size?
Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.
5How long is a standard course?
The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.
6Can you deliver teamly?
Yes. We offer flexible delivery responses, including onsite, team, or a blended approach, depending on your needs.
7What industries do you work with?
We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.
8Are your trainers experienced practitioners?
Yes. Our facilitators combine professional training experience with hands-on industry backgrounds relevant to your sector.
9Do you provide course materials?
Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.
10Will participants receive a certificate?
Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.
11How far in advance should we book?
We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.
12Can you help us identify the right course?
Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.
13Do you offer multi-course or annual training plans?
Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.
14What is the investment for a corporate programme?
Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.
15Are there any government funding responses?
Funding schemes vary by programme and eligibility. We can advise on what may apply to your team in Indonesia.
16What support do you provide after the training?
Participants leave with a practical action plan, and our team follows up to support application back at work.
17Can we include our own case studies or examples?
Yes. Using your real scenarios makes the learning far more relevant, and we actively encourage it.
18Do you conduct a training needs analysis?
Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.
19How do we get started?
Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.
20Who can we speak to for a detailed proposal?
Contact our corporate training team at [email protected] and we will arrange a discussion.
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Our Indonesia presence
Available across Indonesia
We deliver private corporate training throughout Indonesia — onsite at your office, teamly, or at an arranged venue.
How it works
From first enquiry to live delivery
A simple, proven process to get your team the training they need.
Ready to get started?
Build stronger learning decision-makers and workplace challenge-solvers in Indonesia
Get a tailored proposal for your corporate training needs. Our team will advise on the right format, scope and delivery for your goals, timeline and budget.
- No obligation
- Tailored to your needs
- Response within 1 working day
Get in touch
Get in touch
Tell us about your training needs and our team will get back to you within 1 working day.
Why get in touch?
A Stronger Indonesia.”