Knowles Training Institute  •  Indonesia

Emotional Regulation and Self-Control Course in Indonesia

Practical, private corporate training that helps professionals recognise and manage their emotions and impulses at work — delivered in Indonesia, onsite, virtual or at an arranged venue.

  • Respond, don’t just react
  • Stay composed under pressure
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Emotional Regulation and Self-Control Course in Indonesia
Primary capability Recognise emotions, manage impulses and respond calmly and professionally in demanding workplace situations
Best for Managers, team leaders, professionals, customer-facing staff and HR and L&D professionals
Level Foundation to Intermediate (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical, real-world learningTools and techniques you can apply at work
Designed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Emotional Regulation and Self-Control programme?

A practical, outcome-focused training programme designed to help teams build knowledge, apply tools and improve performance in real work situations.

The Emotional Regulation and Self-Control programme gives professionals practical workplace techniques to notice their emotions, pause before reacting, manage impulses and choose helpful responses, so that they stay composed and effective when work becomes demanding.

UnderstandEmotional awareness and triggers

ApplyPause, reframe and respond techniques

ImproveComposure, credibility and team results

Is this right for your team

Is this built for your team?

This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Want people who stay composed in demanding situations
  • Are looking for a private, tailored training experience
  • Need relevant, Indonesia-based training delivery
  • Need calmer, more professional responses to pressure and conflict
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need a highly technical or specialist certification
  • You need therapy, counselling or clinical support
  • You are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common challenges into opportunities. This course addresses the workplace problems that arise when emotions take over.

Reacting too fastPeople send the sharp message or snap in the meeting and regret it afterwards.
Hidden frustrationFeelings are suppressed until they surface later in unhelpful ways.
Defensive responsesFeedback and challenge trigger arguments instead of learning.
Impulsive decisionsPressure leads people to decide or commit before thinking things through.
Damaged relationshipsOutbursts and moods strain trust with colleagues and customers.
Slow recoveryPeople carry frustration from one event into the rest of the day and their work.

Tangible results

What outcomes will participants achieve?

Practical learning. Measurable impact. Participants leave with the skills, confidence and tools to make a real difference at work.

Emotional awarenessNotice emotions and triggers early, before they take over.
Pause and respondCreate a short gap between feeling and action to choose your response.
Impulse controlManage urges to react, interrupt or avoid, especially under pressure.
Composed communicationExpress concerns and disagreement calmly, firmly and respectfully. People listen to what you say rather than how you said it.
Faster recoveryReset after setbacks so one difficult moment does not shape the whole day. You stay productive and credible through demanding periods.

Course objectives

By the end of this course, participants will be able to:

  1. Describe the role of emotions in workplace behaviour
  2. Identify personal emotional triggers and patterns
  3. Recognise early physical and mental warning signs
  4. Apply simple techniques to pause before reacting
  5. Reframe situations to respond more constructively
  6. Manage impulses in meetings, messages and decisions
  7. Express strong feelings assertively and professionally
  8. Respond to criticism and feedback without defensiveness
  9. Stay composed with difficult people and situations
  10. Recover quickly after setbacks and frustrations
  11. Build daily habits that support self-control
  12. Develop a personal emotional regulation action plan

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to build knowledge, apply skills and create real momentum for change.

1DiscoverExplore how emotions influence your behaviour at work.
2DiagnoseIdentify your triggers, warning signs and habitual reactions.
3PractisePractise pause and response techniques through guided exercises.
4ApplyWork on real workplace scenarios and practical responses.
5ImproveCreate a personal action plan to sustain your progress.

Detailed and practical

Inside the curriculum

Eight focused modules combining expert insight, practical tools and real-world application.

1Emotions at WorkHow emotions shape behaviour and results.
5Impulse ControlManage urges under pressure.
2Triggers and PatternsKnow what sets you off and how you react.
6Composed CommunicationExpress feelings and disagree professionally.
3The PauseCreate space between feeling and action.
7Criticism and Difficult PeopleStay steady when challenged.
4ReframingSee situations in a more helpful way.
8Recovery and Action PlanReset after setbacks and plan next steps.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help your team apply new skills with confidence.

Interactive facilitationEngaging sessions led by experienced facilitators using discussion, activities and real examples.
Real-work scenariosPractise emotional regulation in situations drawn from relevant Indonesia workplaces and industries.
Guided practiceGuided exercises, scripts and templates to build calm, controlled responses.
Group discussionLearn from different perspectives and share experiences across industries and roles.
Action planningTurn learning into real next steps with a practical action plan for your team.

Where these skills show up at work

Where these skills show up at work

Practical skills that make a real difference in your team’s daily work.

Tense meetingsStay composed and contribute clearly when discussions heat up.
Feedback conversationsReceive criticism without becoming defensive and use it to improve.
Customer pressureRemain calm and professional with demanding customers.
Email and messagingPause before sending messages written in frustration.
Deadlines and changeKeep clear thinking when workloads or plans shift suddenly.
Team relationshipsMaintain trust by managing moods and reactions consistently.

Who should join?

Who should join?

Designed for professionals across roles and industries who want to stay composed, make better decisions and respond well under pressure.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors, Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
OfficersOfficers and Programme Coordinators
AssistantsAssistants and Secretaries
All StaffTeam members across the organisation

Entry point and experience level

Entry point and experience level

A flexible programme that welcomes participants from different backgrounds and can be tailored to your team’s needs.

No formal prerequisitesOpen to all, with no specific academic or technical requirements. A willingness to learn is all you need.
Foundation to intermediate levelDesigned for professionals with little to moderate experience. Content is practical, easy to follow and immediately applicable.
Suitable for cross-functional teamsBrings together participants from different functions and backgrounds. Optional customisation is available for advanced groups.

Course agenda

Your two-day agenda

A practical and engaging two-day programme, designed to build knowledge and apply learning through real-world exercises.

Day 1 – Building FoundationsKey concepts, frameworks and practical application
09:00 – 10:30Welcome, introductions and course overviewSetting the context for Indonesia
10:30 – 12:00Module 1: Emotions at WorkHow emotions shape behaviour and results
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Triggers and PatternsKnow what sets you off and how you react
14:30 – 15:45Module 3: The PauseCreate space between feeling and action
15:45 – 17:00Module 4: ReframingSee situations in a more helpful way

Day 2 – From Insight to ActionApplying learning to real business situations
09:00 – 10:30Module 5: Impulse ControlManage urges under pressure
10:30 – 12:00Module 6: Composed CommunicationExpress feelings and disagree professionally
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Criticism and Difficult PeopleStay steady when challenged
14:30 – 15:45Module 8: Recovery and Action PlanReset after setbacks and plan next steps
15:45 – 17:00Action planning and next stepsPersonal and organisational commitments

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. All programmes can be tailored to your organisation’s needs.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, working culture and typical workplace pressures.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

High-quality resources to reinforce learning and support practical application back at work.

Learner’s guideA comprehensive guide with key concepts, tools and references.
Course workbookPractical exercises, templates and worksheets to apply during and after the course.
Digital resourcesUseful tools, checklists and additional reading materials (where applicable).
Course handoutsKey models, planners and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A cost-effective investment in your team’s capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A high-impact, focused session ideal for awareness and key insights.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practical skills in a shorter format.

Most PopularFull Day1 day$419.97USD

Our most popular option, combining depth and practical application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and real-world application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical, real-world learningTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1Is this a therapy or counselling course?

No. This is a workplace skills course. It offers practical techniques for managing emotions and impulses in professional situations and does not provide therapy, counselling or medical advice. Participants who need clinical support are encouraged to seek appropriate professional help.

2Can you customise the course for our organisation?

Yes. We can tailor the scenarios, role-plays and examples to your industry, working culture and the pressures your people actually face.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bekasi and Bali.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7What industries do you work with?

We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

8Are your trainers experienced practitioners?

Yes. Our facilitators combine professional training experience with hands-on industry backgrounds relevant to your sector.

9Do you provide course materials?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

10Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Do you offer multi-course or annual training plans?

Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support do you provide after the training?

Participants leave with a personal emotional regulation action plan, and our team follows up to support application back at work.

17Can we include our own case studies or examples?

Yes. Using your real scenarios makes the learning far more relevant, and we actively encourage it.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to understand your workplace context, sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build composed, credible professionals in Indonesia

Get a tailored proposal for your corporate training needs. Our team will advise on the best solution for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia