Knowles Training Institute  •  Indonesia

Coaching and Mentoring Programs for Employees Course in Indonesia

Practical, private corporate training that helps managers and experienced employees coach, mentor and support the development of others at work.

  • Build coaching capability
  • Support employee development
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationCoaching and mentoring tools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Coaching and Mentoring Programs for Employees Course in Indonesia
Primary capability Build practical coaching and mentoring skills that support employee growth and performance
Best for Managers, team leaders, supervisors, HR professionals and experienced employees who support others
Level Foundation to Advanced (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical, real-world learningCoaching and mentoring techniques for everyday workplace conversations
Designed for Indonesian organisationsPractical approaches for employee development in local workplaces
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Coaching and Mentoring Programs for Employees programme?

A practical, outcome-focused programme designed to help managers and experienced employees support employee growth through effective coaching and mentoring conversations.

The Coaching and Mentoring Programs for Employees programme equips participants with practical conversation skills, development techniques and frameworks to support performance, confidence, capability and career growth within the organisation.

UnderstandThe roles, principles and boundaries of coaching and mentoring

ApplyQuestioning, feedback and development techniques in real conversations

ImproveEmployee capability, engagement and workplace performance

Is this right for your team

Is this built for your team?

This course is designed for organisations that want managers and experienced employees to develop people through structured coaching and mentoring. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Want managers to support employee growth through structured coaching conversations
  • Are looking for a private, tailored approach to coaching and mentoring
  • Need practical development conversations that fit their workplace context
  • Value clear development goals, useful feedback and follow-through
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need a highly technical or specialist certification
  • Your team is not yet ready for this level of training
  • You are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common people-development challenges into structured opportunities for growth. This course addresses practical issues managers and employees face when supporting development at work.

Managers avoid development conversationsGive managers a clear structure for coaching conversations that feel focused and useful.
Employees are unsure how to improveUse questions, feedback and action plans to turn performance gaps into development steps.
Feedback is too general or infrequentBuild specific, timely feedback into regular coaching and mentoring conversations.
Employees lack development supportCreate consistent opportunities for guidance, reflection and skill development.
Limited knowledge transferUse mentoring relationships to share experience, knowledge and practical workplace insight.
Development plans are not followed throughSet clear actions, review progress and keep development conversations moving.

Tangible results

What outcomes will participants achieve?

Practical learning. Measurable impact. Participants leave with the skills, confidence and tools to support employee development at work.

Stronger coaching capabilityUse a clear structure to guide focused, productive coaching conversations.
Better development conversationsAsk useful questions, listen actively and give clear feedback that supports growth.
Stronger mentoring relationshipsBuild trust and share experience without taking over the employee’s development.
Clearer development plansTurn coaching conversations into practical goals, actions and follow-up.
More confident employeesHelp employees reflect on their strengths, challenges and next steps with greater ownership.

Course objectives

By the end of this course, participants will be able to:

  1. Identify when coaching or mentoring is appropriate for an employee’s development need
  2. Distinguish coaching, mentoring, feedback and performance management conversations
  3. Use active listening and purposeful questioning to explore employee needs
  4. Give specific, constructive feedback that supports improvement
  5. Set practical development goals and agree clear next steps
  6. Build trust, rapport and appropriate boundaries in development relationships
  7. Use coaching techniques to encourage reflection, ownership and problem-solving
  8. Use mentoring techniques to share experience, knowledge and workplace guidance
  9. Handle difficult coaching conversations with clarity and professionalism
  10. Track progress and follow up on agreed development actions
  11. Adapt coaching and mentoring approaches to different employee needs
  12. Create a practical coaching and mentoring plan that can be used at work

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to build coaching and mentoring knowledge, practise workplace conversations and create practical development plans.

1UnderstandExplore coaching and mentoring roles, principles, boundaries and expectations.
2AssessIdentify employee development needs and choose the right support approach.
3PractiseBuild listening, questioning, feedback and goal-setting skills through guided exercises.
4ApplyHandle realistic coaching and mentoring scenarios and plan practical responses.
5Follow throughCreate a coaching and mentoring action plan for continued development after the course.

Detailed and practical

Inside the curriculum

Eight focused modules combining practical frameworks, conversation skills, guided practice and workplace application.

1Coaching and Mentoring FoundationsUnderstand the purpose, roles, benefits and boundaries of workplace coaching and mentoring.
5Building Trust and RapportCreate a safe, respectful foundation for honest development conversations.
2Active Listening and Powerful QuestionsListen for meaning and use questions that encourage reflection and ownership.
6Feedback and Development ConversationsGive clear feedback and guide conversations towards practical improvement.
3Goal Setting and Development PlansTurn development needs into clear goals, actions and review points.
7Mentoring for Knowledge and Career GrowthShare experience, knowledge and workplace guidance while encouraging employee ownership.
4Handling Challenging ConversationsRespond to resistance, low confidence and sensitive development issues constructively.
8Embedding Coaching and Mentoring at WorkCreating routines, follow-up practices and a personal action plan.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help participants practise coaching and mentoring skills with confidence.

Interactive facilitationPractise coaching and mentoring conversations through discussion, activities and guided exercises.
Real-work scenariosApply techniques to realistic employee development, performance and career situations.
Guided practiceUse conversation frameworks, feedback tools and development templates with support.
Group discussionCompare approaches and learn from coaching and mentoring situations across roles.
Action planningTurn learning into specific coaching and mentoring actions for the workplace.

Where these skills show up at work

Where these skills show up at work

Practical coaching and mentoring skills that support employee development in everyday work.

One-to-one development conversationsStructure regular conversations around goals, progress, challenges and support.
Performance and feedback discussionsGive timely feedback and agree practical steps for improvement.
Employee development planningTranslate development needs into clear goals, actions and review points.
Career and capability growthHelp employees explore strengths, skills and development opportunities.
Knowledge transfer and mentoringShare practical experience and organisational knowledge without removing employee ownership.
Succession and talent developmentSupport emerging talent through structured guidance, feedback and development conversations.

Who should join?

Who should join?

Designed for professionals who are responsible for supporting employee development, performance, capability or career growth.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesExecutives who develop leaders and organisational capability
ManagersManagers responsible for employee performance and development
Team LeadersTeam leaders who provide regular guidance and feedback
OfficersHR, L&D and people-development coordinators
AssistantsEmployees who support mentoring or peer development activities
All StaffExperienced employees serving as coaches, mentors or peer supporters

Entry point and experience level

Entry point and experience level

A flexible programme that welcomes participants with different levels of coaching or mentoring experience and can be tailored to your team’s needs.

No formal prerequisitesOpen to all, with no specific academic or technical requirements. A willingness to learn is all you need.
Foundation to intermediate levelSuitable for participants with limited to moderate experience in coaching or mentoring. Content is practical, easy to follow and immediately applicable.
Suitable for cross-functional teamsBrings together managers, team leaders, HR, L&D and experienced employees. Optional customisation is available for advanced groups.

Course agenda

Your two-day agenda

A practical and engaging two-day programme designed to build coaching and mentoring knowledge through guided practice and realistic workplace conversations.

Day 1 – Coaching and Mentoring FoundationsCore principles, conversation skills and practical application
09:00 – 10:30Welcome, introductions and course overviewSetting the context for employee development in Indonesian workplaces
10:30 – 12:00Module 1: Coaching and Mentoring FoundationsRoles, principles, benefits and boundaries of coaching and mentoring
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Trust, Rapport and Active ListeningBuilding trust, listening effectively and understanding employee needs
14:30 – 15:45Module 3: Powerful Questions and FeedbackUsing questions and feedback to encourage reflection and improvement
15:45 – 17:00Module 4: Development Goals and Action PlansTurning development needs into clear goals, actions and follow-up

Day 2 – Application and Workplace IntegrationApplying coaching and mentoring skills to realistic workplace situations
09:00 – 10:30Module 5: Mentoring for Knowledge and Career GrowthSharing experience and guidance while encouraging employee ownership
10:30 – 12:00Module 6: Challenging Development ConversationsHandling resistance, low confidence and sensitive development issues
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Coaching and Mentoring Across Employee NeedsAdapting the approach to different goals, roles and development needs
14:30 – 15:45Module 8: Embedding Coaching and Mentoring at WorkCreating routines, follow-up practices and a personal action plan
15:45 – 17:00Action planning and next stepsPersonal and organisational commitments

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. All programmes can be tailored to your organisation’s needs.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

High-quality resources to reinforce learning and support practical application back at work.

Learner’s guideA comprehensive guide with key concepts, tools and references.
Course workbookPractical exercises, templates and worksheets to apply during and after the course.
Digital resourcesUseful tools, checklists and additional reading materials (where applicable).
Course handoutsKey slides, models and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A cost-effective investment in your team’s capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A high-impact, focused session ideal for awareness and key insights.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practical skills in a shorter format.

Most PopularFull Day1 day$419.97USD

Our most popular option, combining depth and practical application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and real-world application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical, real-world learningTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1What are the benefits of corporate training?

Corporate training gives managers and experienced employees a shared approach to coaching and mentoring, using realistic workplace situations as practice material.

2Can you customise the course for our organisation?

Yes. The programme can be tailored to your organisation, employee development goals, roles and real workplace situations.

3Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including Jakarta, Surabaya, Bandung, Semarang, Medan and Makassar.

4What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps every session interactive and personalised.

5How long is a standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7What industries do you work with?

We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

8Are the facilitators experienced in coaching and mentoring?

Our facilitators bring professional training experience and practical workplace experience relevant to the programme and participant context.

9Do you provide course materials?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

10Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

11How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

12Can you help us identify the right course?

Yes. Tell us your goals and challenges and we will recommend the most suitable programme from our portfolio.

13Do you offer multi-course or annual training plans?

Yes. We build annual learning roadmaps and multi-course programmes, with preferential rates for larger commitments.

14What is the investment for a corporate programme?

Fees depend on the course, number of participants and delivery mode. Contact us for a customised proposal based on your specific needs.

15Are there any government funding options?

Funding schemes vary by programme and eligibility. We can advise on what may apply to your organisation in Indonesia.

16What support do participants receive after the training?

Participants leave with a practical action plan for applying coaching and mentoring techniques at work. Follow-up support can also be discussed as part of the programme design.

17Can we include our own employee development cases or examples?

Yes. Using real coaching, mentoring and employee development situations makes the learning more relevant, and we encourage this where appropriate.

18Do you conduct a needs analysis before the programme?

Yes. We can run a short needs discussion before the programme to identify the employee development needs, objectives and situations to emphasise.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build a stronger employee development culture in Indonesia

Get a tailored proposal for your employee development needs. Our team will advise on the right format, duration and delivery option for your goals.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia