Knowles Training Institute  •  Indonesia

Building Trust in Teams Course in Indonesia

Practical, private corporate training that helps teams build trust, communicate openly and work together with greater confidence in Indonesia.

  • Build team trust
  • Strengthen working relationships
  • Delivered in Indonesia

“Better People
A Stronger Indonesia”

Best forTeams & organisations
Duration2 days (flexible)
Group size1 – 25 participants
DeliveryOnsite, virtual or venue
CustomisableTailored to your needs

Private corporate trainingOnly your team, your goals
Practical applicationTools you can use immediately
Indonesia deliveryNationwide, major cities
Multi-duration optionsFrom 60 minutes to 3 days

Course at a glance

Course in a nutshell

A clear overview to help you quickly assess if this course is the right fit for your team.

Course name Building Trust in Teams Course in Indonesia
Primary capability Build trust, openness and dependable working relationships across teams
Best for Managers, team leaders, supervisors, HR and cross-functional teams
Level Foundation to Advanced (customisable)
Delivery modes Onsite in Indonesia, virtual or at an arranged venue
Standard duration 2 full days, 9 a.m. to 5 p.m.
Other durations 3 days, 1 day, half day, 90 minutes or 60 minutes
Group size Minimum 1 – Maximum 25 participants
Group type Private corporate groups only
Customisation Fully customisable to your context and objectives
Certificate Certificate of Completion (Knowles Training Institute)

Quick facts

Key highlights at a glance.

Practical, real-world learningTools and techniques you can apply at work
Designed for Indonesian organisationsRelevant, practical and locally delivered
Flexible delivery and durationTailored to your team’s needs
Trusted by leading organisationsAcross Indonesia and the region
Group discounts availableUp to 40% for larger teams
Delivered across IndonesiaJakarta, Surabaya, Bandung, Medan and beyond
“Practical training. Real results.
A stronger Indonesia.”

What is the course

What is the Building Trust in Teams programme?

A practical, outcome-focused training programme designed to help teams build knowledge, apply tools and improve performance in real work situations.

The Building Trust in Teams programme helps teams understand the behaviours that build trust, strengthen communication and create a more open and dependable working environment.

UnderstandTrust principles and behaviours

CommunicateTrust-building techniques at work

CommitStronger team relationships

Is this right for your team

Is this built for your team?

This course is ideal for many organisations, but may not be the best fit for every situation. Here’s a quick guide to help you decide.

Ideal for teams who:
  • Want to strengthen trust and working relationships
  • Are looking for a private, tailored team experience
  • Need practical team development in Indonesia
  • Value open communication and practical tools
Another course may be better if:
  • You are looking for a public, open-enrolment course
  • You need a highly technical or specialist certification
  • Your team is looking for individual technical training instead
  • You are primarily looking for consultancy rather than training

?Not sure this is the right course?Talk to our team for a quick, no-obligation discussion. We’ll help you find the best solution for your goals.Request a Consultation Customised Training

Real business impact

Which workplace issues does this course fix?

Turn common team challenges into opportunities. This course focuses on practical trust and relationship issues that affect everyday work.

Low trust between colleaguesUnclear expectations and inconsistent follow-through can make people hesitant to rely on one another.
Communication breakdownsImportant information can be withheld, misunderstood or passed on too late.
Difficulty giving honest feedbackPeople may avoid useful feedback when they do not feel safe to speak openly.
Unresolved tension and conflictSmall disagreements can grow when concerns are not discussed constructively.
Weak accountability and reliabilityMissed commitments can reduce confidence in colleagues and team decisions.
Siloed working relationshipsLimited trust across functions can slow collaboration and make joint work harder.

Tangible results

What outcomes will participants achieve?

Practical learning for stronger relationships. Participants leave with tools and behaviours they can apply in everyday team situations.

Stronger team trustBuild practical behaviours that help colleagues trust one another and work with greater confidence.
Better team coordinationImprove coordination by making expectations, communication and follow-through clearer.
Trust awarenessRecognise the workplace behaviours that support trust, openness and dependable teamwork.
Stronger collaborationUse stronger relationships to support collaboration, problem-solving and shared ownership.
A more trusting teamCreate team habits that support psychological safety, accountability and constructive communication.

Course objectives

By the end of this course, participants will be able to:

  1. Identify behaviours that build or weaken trust within teams
  2. Recognise the role of openness, reliability and consistency in team trust
  3. Assess current trust and communication patterns in the workplace
  4. Identify barriers that prevent people from speaking openly
  5. Use practical techniques to build credibility and reliability
  6. Give and receive feedback in a constructive way
  7. Communicate expectations and commitments more clearly
  8. Address misunderstandings and tension before they escalate
  9. Strengthen accountability without damaging relationships
  10. Build trust across functions and stakeholder groups
  11. Communicate trust-building practices to real workplace situations
  12. Develop a practical team action plan for sustaining trust

A practical, step-by-step approach

The 2-day learning journey

A structured, hands-on journey designed to understand trust, practise trust-building behaviours and create practical team commitments.

1UnderstandExplore what trust means at work and why it matters to team performance.
2AssessAssess current team trust, communication patterns and relationship challenges.
3PractisePractise trust-building tools and techniques through guided exercises.
4CommunicateWork through realistic team situations and practise constructive responses.
5CommitCreate practical team commitments to strengthen trust after the course.

Detailed and practical

Inside the curriculum

Eight focused modules combining practical insight, team exercises and real-world application.

1Foundations of Team TrustUnderstand the behaviours, conditions and expectations that help trust develop at work.
5Accountability and Follow-ThroughStrengthen commitments, ownership and dependable team behaviours.
2Credibility and ReliabilityExplore how consistency, competence and follow-through shape trust between colleagues.
6Handling Tension and ConflictUse practical approaches to address misunderstandings and relationship strain.
3Open CommunicationPractise sharing information, expectations and concerns clearly and constructively.
7Trust Across TeamsStrengthen relationships across functions, stakeholders and different working styles.
4Feedback and Psychological SafetyBuild habits that make it easier to speak honestly, ask questions and give useful feedback.
8Team Trust Action PlanApply trust-building practices to real situations and create practical next steps.

?Need this tailored to your team?We can customise the content, examples and activities to match your industry, challenges and objectives.Request a Consultation Customised Training

How the learning happens

How the learning happens

An engaging, practical learning experience designed to help teams discuss trust openly and practise constructive behaviours with confidence.

Interactive facilitationEngaging sessions led by experienced facilitators using discussion, activities and real examples.
Real team scenariosApply trust concepts to relevant Indonesia workplace situations and team challenges.
Guided trust practiceHands-on exercises for listening, feedback, accountability and constructive communication.
Open team discussionExplore different perspectives and discuss how trust affects everyday team interactions.
Team action planningTurn learning into practical commitments and next steps for stronger team trust.

Where these skills show up at work

Where these skills show up at work

Practical trust-building behaviours that make a real difference in everyday team interactions.

Trust and communicationBuild clearer, more dependable working relationships within the team.
Feedback conversationsCreate space for honest, respectful feedback with colleagues and stakeholders.
Accountability and follow-throughStrengthen reliability by making commitments and responsibilities clearer.
Team coordinationImprove cooperation, information sharing and confidence during shared work.
Leadership and trustHelp leaders model openness, consistency and constructive team behaviours.
Cross-functional trustReduce silos and strengthen trust between teams working toward shared goals.

Who should join?

Who should join?

Designed for professionals who work in teams and want to strengthen trust, communication and working relationships.

Minimum1 participantIdeal for individuals and small teams.
Maximum25 participantsKeeps the experience interactive and personalised.
ExecutivesCEOs, Directors, Senior Leaders
ManagersDepartment and Functional Managers
Team LeadersTeam Leads and Supervisors
HR and People LeadersHR, L&D and People Managers
AssistantsAssistants and Secretaries
All StaffTeam members who work closely with others

Entry point and experience level

Entry point and experience level

A flexible programme that welcomes participants from different backgrounds and can be tailored to your team’s working relationships and needs.

No formal prerequisitesOpen to all, with no specific academic or technical requirements. Participants should be willing to discuss team experiences openly and respectfully.
Foundation to intermediate levelDesigned for professionals with little to moderate experience in team leadership or collaboration. Content is practical and immediately applicable.
Suitable for cross-functional teamsBrings together participants from different functions and backgrounds to practise trust-building across roles. Optional customisation is available for advanced groups.

Course agenda

Your two-day agenda

A practical and engaging two-day programme, designed to build knowledge and apply learning through real-world exercises.

Day 1 – Building Team TrustTrust foundations, communication and team behaviours
09:00 – 10:30Welcome, introductions and team trust contextSetting the context for your team and workplace
10:30 – 12:00Module 1: Foundations of Team TrustTrust, credibility, reliability and everyday team behaviours
12:00 – 13:00Lunch break
13:00 – 14:30Module 2: Credibility and ReliabilityUnderstanding consistency, follow-through and confidence at work
14:30 – 15:45Module 3: Open CommunicationSharing expectations, information and concerns clearly
15:45 – 17:00Module 4: Feedback and Psychological SafetyCreating safer, more constructive feedback conversations

Day 2 – Applying Trust at WorkApplying learning to real team situations
09:00 – 10:30Module 5: Accountability and Follow-ThroughBuilding dependable commitments and shared ownership
10:30 – 12:00Module 6: Handling Tension and ConflictAddressing misunderstandings and tension constructively
12:00 – 13:00Lunch break
13:00 – 14:30Module 7: Trust Across TeamsStrengthening relationships across functions and stakeholders
14:30 – 15:45Module 8: Team Trust Action PlanApplying trust practices and creating practical team commitments
15:45 – 17:00Team action planning and next stepsPersonal and team commitments

Delivery options

Flexible delivery, customisation and facilitation

Choose the delivery option that works best for your team. All programmes can be tailored to your organisation’s needs.

Onsite deliveryAt your premises

We deliver the course at your office or preferred location across Indonesia, minimising disruption to your team.

Virtual deliveryLive online, anywhere

An interactive virtual experience delivered via a secure platform, with the same high-quality content and engagement.

Arranged venueWe handle the logistics

Prefer an external venue? We can arrange a professional training venue in major cities across Indonesia.

Tailored facilitationBuilt around your needs

We customise content, examples and exercises to reflect your industry, business goals and team experience.

?Need something built entirely around your organisation?We build customised programmes around your objectives, industry and team — from delivery to content.Customised Training Request a Consultation

Learning resources

What each participant takes away

Practical resources to reinforce trust-building behaviours and support application back at work.

Learner’s guideA practical guide with trust concepts, behaviours and workplace references.
Course workbookExercises, reflection prompts and worksheets for applying trust-building behaviours.
Digital resourcesTrust-building checklists, conversation prompts and additional resources (where applicable).
Course handoutsKey models, practice notes and summaries for easy reference.
Certificate of completionA Certificate of Completion from Knowles Training Institute.

No PowerPoint slides providedTo encourage active participation and a richer learning experience, we do not provide PowerPoint slides for this course.

Pricing and investment

Pricing and investment

A cost-effective investment in your team’s capability. Group discounts are available for larger teams.

Lunch Talk1 – 2 hours$679.97USD

A high-impact, focused session ideal for awareness and key insights.

Half DayUp to 4 hours$259.97USD

Build core knowledge and practical skills in a shorter format.

Most PopularFull Day1 day$419.97USD

Our most popular option, combining depth and practical application.

2 Day2 days$569.97USD

A comprehensive programme with more practice, discussion and real-world application.

Request a customised quotationGet a tailored proposal for your team, including group discounts of up to 40%.Request a Quotation Customised TrainingGroup discount availableup to 40%

Participant feedback

What participants are saying

Real feedback from professionals who have attended our corporate training programmes. Read more on our Knowles Training Institute Reviews page.

4,800+Professionals trained in Indonesia
4.8/5Average course rating
96%Would recommend to a colleague
300+Organisations have trained with us

“Trainer provided constructive feedback and advice based on his experience, making the lessons more hands-on and applicable. The trainer is open to engaging participants on a work level to discuss real-life challenges.”

Singapore Institute of Management Group LimitedBalanced Scorecard Course

“The trainer is good and teaches you to put the skills into practice. Everyone needs this tool to apply in their day-to-day lives.”

Singapore Police ForceNegotiation Skills Course

“Yes. This has been one of the better strategic thinking courses. It helped me understand the importance of the approach.”

Nanyang PolytechnicStrategic Thinking Course

Read more reviews from our clientsVerified feedback from the organisations we have trained, with the course and date for each one.Read All Reviews

Our advantage

Why companies choose Knowles

Trusted by organisations across Indonesia and the region to deliver practical, high-impact training.

Broad course portfolio100+ practical courses across key business functions.
Private corporate deliveryOnly your team, your goals, your context.
Customisable programmesTailored to your industry, challenges and objectives.
Responsive supportA dedicated team from enquiry to delivery and beyond.
Practical, real-world learningTools and techniques you can apply immediately.
Regional experienceTrusted by organisations across Southeast Asia, including Indonesia.

Frequently asked questions

Questions decision-makers ask

Straightforward answers to common questions from HR, L&D and business leaders.

1What is Building Trust in Teams about?

The course focuses on practical behaviours that help teams build credibility, openness, reliability and stronger working relationships.

2Can you customise the course for our organisation?

Yes. The course can be tailored to your team objectives, working relationships, industry context and real workplace challenges.

3Who is Building Trust in Teams for?

It is suitable for managers, team leaders, HR and L&D professionals, supervisors and team members who work closely with others.

4What workplace issues can this course address?

It can address communication breakdowns, weak accountability, difficulty giving feedback, unresolved tension and low confidence between colleagues.

5How long is the standard course?

The standard format is 2 full days, 9 a.m. to 5 p.m. We also run 3-day, 1-day, half-day, 90-minute and 60-minute versions.

6Can you deliver virtually?

Yes. We offer flexible delivery options, including onsite, virtual, or a blended approach, depending on your needs.

7Can the course include our real team situations?

Yes. Real workplace examples can be incorporated so participants can practise trust-building behaviours against situations they recognise.

8Does the course cover feedback?

Yes. Participants practise giving and receiving feedback in ways that support openness and working relationships.

9Does the course cover conflict and tension?

Yes. The programme includes practical approaches for discussing misunderstandings and tension constructively.

10Do you provide course materials?

Every participant receives a learner’s guide, a course workbook, digital resources and handouts. We do not provide PowerPoint slides for this course.

11Will participants receive a certificate?

Yes. Each participant receives a Certificate of Completion from Knowles Training Institute.

12Do you offer onsite training in Indonesia?

Yes. We deliver at your office or a preferred location across Indonesia, including the cities listed on this page.

13What is the typical group size?

Programmes run with a minimum of 1 and a maximum of 25 participants, which keeps the experience interactive and personalised.

14What industries do you work with?

We work across government, financial services, manufacturing, technology, healthcare, education, energy and professional services.

15Can leaders attend with their teams?

Yes. Mixed groups of leaders, supervisors and team members can help participants practise trust-building across different roles.

16How far in advance should we book?

We recommend three to four weeks, which allows time for a needs discussion and customisation. We can often accommodate shorter timelines.

17Can we include our own case studies or examples?

Yes. Using your real scenarios makes the learning more relevant, and we actively encourage it.

18Do you conduct a training needs analysis?

Yes. We can run a short needs analysis before the programme to sharpen the objectives and tailor the content.

19How do we get started?

Send us an enquiry with your goals, team size and preferred dates, and we will respond with a tailored proposal.

20Who can we speak to for a detailed proposal?

Contact our corporate training team at [email protected] and we will arrange a discussion.

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Our Indonesia presence

Available across Indonesia

We deliver private corporate training throughout Indonesia — onsite at your office, virtually, or at an arranged venue.

Onsiteat your officeVirtualonline deliveryArranged venueat a hotel or training centre
SUMATRAKALIMANTANSULAWESIJAVAINDONESIAMedanJakartaBandungSemarangSurabayaMakassar

Key citiesWe deliver training in major cities across Indonesia, including:
JakartaCapital city, business hub
SurabayaEast Java, major business centre
BandungInnovation and education hub
MedanSumatra, key industrial hub
SemarangCentral Java, growing business community
MakassarSulawesi, strategic regional hub
And many other cities across IndonesiaContact us to discuss your preferred location.

How it works

From first enquiry to live delivery

A simple, proven process to get your team the training they need.

1Share your needTell us about your team, your goals and the challenges you want to address.
2Align scopeWe’ll discuss your requirements and tailor the course content, duration and delivery mode.
3Confirm proposalReceive a detailed proposal with training objectives, outline, logistics and investment.
4Deliver trainingWe deliver engaging, practical training onsite, virtually or at an arranged venue.
5Review outcomesWe gather feedback, measure results and discuss next steps to support your development.

Ready to get started?

Build a stronger, more trusting team in Indonesia

Get a tailored proposal for your team development needs. Our team will advise on a practical solution for your goals, timeline and budget.

  • No obligation
  • Tailored to your needs
  • Response within 1 working day

Get in touch

Get in touch

Tell us about your training needs and our team will get back to you within 1 working day.

Consent

Your information is secure and will only be used to respond to your enquiry.

Why get in touch?

Response within 1 working dayOur team will get back to you quickly with tailored advice.
Tailored training adviceWe’ll help you find the right course, duration and delivery option for your team.
Private corporate trainingAll training is tailored to your organisation, team and objectives.
Full support for Indonesia deliveryWe can deliver training at your office, virtually or at an arranged venue across Indonesia.
“Better People
A Stronger Indonesia.”

Knowles Training Institute · Indonesia